1. Using robots to pay a return visit can improve customer service efficiency and reduce costs. Robots can quickly deal with a large number of standardized problems, so that customer service representatives can focus more on complex problems and provide better services.
2. Robots can collect and process data in real time to provide customers with more personalized suggestions and product recommendations, thus improving customer satisfaction.
3. Robots can provide services 24 hours a day, which is convenient for customers to get needed support and information at any time.