Are there any fakes when shopping in JD.COM? COM？

Yes, although it is solemnly promised that all the goods sold are genuine and licensed, Liu Ye publicly stated that he has always adhered to the principle of not selling fake goods since he started his business for more than ten years, but fake goods and defective products have been accompanied by the development and have been criticized by consumers.

On February 20th1April 2nd 12, Beijing Consumers Association announced the comparative test results of down jackets in Beijing market. There are 10 samples of down fillers that do not meet the requirements of national standards, among which "BINNIB Binni" down jacket sold in JD.COM Mall does not meet the standards in terms of down content and down content.

Consumer Mr. Zhang showed the media the fake Thomas toys he bought in the mall. He contacted JD.COM Mall five times to complain about the store, but JD.COM insisted that there was no evidence to prove that the toy was fake, and his appeal was rejected.

On the 37th day of rights protection, Mr. Zhang received a phone call from the case-handling personnel of Kunshan Industrial and Commercial Bureau, Jiangsu Province. The other party claimed that more than 500 boxes of toys sold by Thomas in JD.COM Mall (Kunshan) had been temporarily detained, which was suspected of infringing the trademark of Thomas, a famous foreign brand. The domestic agent of Thomas brand toy trademark also said, "After the industrial and commercial departments decide, we will also defend our rights and let JD.COM and others take off the shelves."

Extended data

Article 25 of the new consumer law stipulates that operators sell goods by means of internet, television, telephone and mail order, and consumers have the right to return the goods within seven days from the date of receipt, without giving reasons.

So far, JD. The after-sales service of self-operated goods and the after-sales service of third-party sellers are clear, and there is no reason to return them within 7 days. However, in addition to the goods that are not suitable for return mentioned in the new consumer law, JD.COM has further expanded the scope of non-return and raised the threshold for return. JD.COM's sincerity in implementing the new law is doubtful.

Taking the after-sales service of self-operated goods as an example, the scope of returning goods for seven days without reason in JD.COM has been extended to more than a dozen commodities such as washed clothes, shoes and hats, diamonds, gold, watches, jewelry and personal accessories, food, health products, personal care products, personal products, cosmetics, virtual goods and luxury goods.

People's Daily Online Online-JD.COM Mall selectively implements the new elimination method, and there is no way to return fake goods.