Welcome guests: open the door and stand at the reception desk; After seeing the guest walk 2 meters away, walk out of the information desk with a menu in his left hand.
Asking about reservation: Ask the guest whether to make a reservation. There are three situations:
First: accept the reservation. At this time, ask the name of the guest, the number of people booked, the meal time, contact information and the special requirements of the guest.
Second: If the guest has made a reservation, take him to the table that has been reserved in advance.
Third: If the guest has no reservation, take the guest to the corresponding table according to the guest's requirements and number.
Guide to the seat, open the menu and wine list and hand it to the guest from the right.
The waiter in the lobby listens to the appetizer drink list: ask the guests about the aperitif drink and repeat the name of the drink they ordered.
Pre-dinner drinks are provided.
Listen to the order, listen carefully to the guest's order, repeat the guest's order, and leave after the guest confirms the content.
Serve according to the guests' dining rhythm. Such as appetizers, soups, salads, main courses and desserts.
Dinner service. Including adding drinks and replacing ashtrays.
Check out to see the guests off, say goodbye to the guests and welcome them back.
Clear the table and wait for the next round of customers.