In order to sell ourselves, when we face customers, we inevitably have to introduce ourselves. Self-introduction can often make others have a certain understanding and make customers trust us more. It is very important to master sales skills. Let's share the sales words.
Sell yourself 1 1. When introducing your name, add some humorous elements to explain it. When introducing yourself face to face, clearly say your name and explain it with some humorous words, so that customers can better remember their names.
2. Simply design your hobbies and background. Design your own self-introduction background and hobbies in advance, and connect them in series to make your introduction impeccable and perfect.
3, the dress should conform to the matters, what to do and what clothes to wear. Wear a dress that looks more stable and more suitable for color tone. It changes with time. We must not be flashy and lead the trend, so the first impression to customers is not very good, and the first impression determines the subjective value.
4. The lead-in time should be controlled at about 30 seconds. The time for self-introduction should be well controlled, neither too short nor too long. You can introduce your basic situation, make your words round and let customers have the idea of asking questions.
5. Use your own body language to cooperate. When you speak, you can put things together with your own hands, which complement each other and play the role of explanation and explanation. Listen carefully to what the customer says and find out the key points to answer.
6, the attitude should be modest, and the tone and speed of introduction can make people feel comfortable. Give people a gentle and polite attitude. Speak at a moderate speed to make people feel comfortable and skilled.
Taking the decoration company as an example, this paper introduces how the sales staff introduce and communicate.
1, introduce yourself with a smile. For example, hello, I am a designer of XX Company. At the same time, give the customer a business card with both hands.
2. Ask the name of Mr. or Ms. ..
3. Briefly introduce the decoration process of the company to customers.
4. Ask the customer about the function of the house and the age and gender of the permanent members.
5, sincere attitude, listen carefully to the customer's decoration needs and take notes.
6. In the process of communicating with customers, if there are no special circumstances, don't answer the phone or chat with others. When you have to answer the phone, you must say hello to the customer: "Sorry, I have to answer the phone". Start answering after getting the customer's consent.
Sell yourself 2 sales skills and classic words
1. For salespeople, sales knowledge is a must. Sales without knowledge can only be regarded as speculation, and it is impossible to really appreciate the fun of sales.
2. A successful promotion activity is not an accidental story, but the result of learning, planning and applying the knowledge and skills of salespeople.
3. Sales promotion is the application of common sense, but only by applying these concepts that have been proved by practice to the activists can it produce results.
Before you make a big splash, you must be prepared for being boring.
5. The preparation and planning before promotion must not be ignored. Only if you are prepared can you win. Prepare sales tools, opening remarks, questions to ask, words to say and possible answers.
6. The joint efforts of full preparation in advance and on-site inspiration often lead to the disintegration of strong enemies and success.
7. The best salespeople are those who have the best attitude, the richest commodity knowledge and the most thoughtful service.
8. All materials, manuals and advertisements related to the company must be studied and memorized. At the same time, we should collect advertisements, promotional materials and brochures from competitors. Through discussion and analysis, we can know ourselves and take corresponding countermeasures.
9. Salespeople must read more books and magazines on economy and sales, especially reading newspapers every day to learn about national and social news and events and visit customers. This is often the best topic, and it will not appear ignorant and shallow.
10, the way to get orders starts with finding customers, and cultivating customers is more important than immediate sales. If we stop adding new customers and salespeople, there will be no source of success.
1 1. Transactions that are not easy for customers are bound to be harmful to salespeople. This is the most important business ethics.
12. When visiting customers, the principle that salespeople should follow is to grab a handful of sand even if it falls, which means salespeople can't go home empty-handed. Even if the promotion is not over, they should introduce you to a new customer.
13. Choose customers, measure customers' willingness and ability to buy, and don't waste time on people who are hesitant.
14, the important rule of strong first impression is to help others feel important. Being late means that I don't respect your time. There is no reason for being late. If you can't avoid being late, you must call and apologize before the appointed time, and then continue the unfinished sales promotion work.
16, sold to people who can make purchase decisions. If your sales partner has no right to say buy, you can't sell anything.
17, every salesperson should realize that only by focusing on customers can sales succeed.
18, approaching customers in a planned and natural way, making customers feel favorable and negotiating smoothly are the work and strategies that sales personnel must work hard to prepare in advance.
19. It is impossible for a salesperson to make a deal with every customer he visits. He should try to visit more customers to increase the percentage of transactions.
20. Know your customers, because they decide your performance.
The first difficulty in introducing yourself is to let the other person remember your name.
Most people introduce themselves only by introducing their names. However, unless you are excellent or have obvious characteristics, it is difficult to impress each other. You must attach a note to your name that can be remembered by the other party. For example:
"My name is Ouyang Wu. Although Wu is the Monkey King's enlightenment, I am often teased as a pig next to the Monkey King because of my plump figure. "
People with strange names might as well try to explain it in a single word. For example, "I'm Liu Biaowen. The text is the text of the article. "
Even an ordinary name, with a little creativity, can leave a deep impression on the other party.
"My name is Lin Jin, and I am a person who just wants to' go forward, go forward'."
It also has a good effect to repeat your name while narration.