To put it more complicated, empathy is a way of communication that objectively understands the inner feelings of the parties and conveys this understanding to them.
Simply put, what is empathy? Don't do to others what you don't want them to do to you? . Empathy is putting yourself in others' shoes.
To put it bluntly, empathy is? Emotional intelligence? .
Specifically:
Empathy means that when the leader assigns work, you should understand his purpose and see his intention clearly. It is often the case that when arranging work for team members, they ask again and again? Have I made myself clear? Is there a problem? After repeated confirmation, what is submitted is still irrelevant. So when I accept the task, I always confirm to the leader: What do you want? What's your purpose? After understanding this, you can help him solve the problem effectively from his point of view.
Empathy means that when you motivate employees, you have to point fingers at them? Excited? , don't uncover? Scar? . Everyone has a reason to work hard Rich families are afraid of losing their jobs to prove their abilities, while poor families are afraid of losing their jobs to improve their lives. Knowing the different psychological needs of different people can arouse everyone's enthusiasm. If you don't ask questions, it's futile to shout for fuel with a whip.
Empathy is to understand each other's needs and psychology when cooperating with others, and to persuade each other subtly that both sides should work hard for the same goal. It is usually difficult to subdue others with strength.
Second, obey and live.
Seven years ago, I chatted with Pan Jiuyang of Beijing Traffic Station, and he said? What does it mean to applaud the staff? Good employees are very simple, just four words: obedient, active? . I always remember this sentence, which is a wise saying.
What do you mean? Be obedient? There is an old saying? I can't help working, but I'm too tired. , who is it? East? Huh? Who is your immediate superior? East? Many times, it is right to listen to him.
A friend said: I have the ability, I am better than the leader, so I won't listen to the leader! Never mind who is the best. Since he can be your leader, there must be something better than you? Let's talk about level and ability first. What do you mean? Can you do it? If the leader uses you, you will have the ability. I don't need you, and your abilities are mostly in vain.
According to my experience, generally speaking, leaders are better than you, at least one thing: he has more comprehensive information and more accurate judgment than you. Because it is easier for leaders to reach higher levels and understand their intentions, you don't know what they know. What do you think from your own point of view? Is this the right thing to do But at a higher level, leaders don't necessarily see it this way.
Some friends say that my leader is blind, which is obviously wrong. Why should I listen to him? This is another problem that we will talk about in the last article. If you feel that the current environment cannot be improved, you can consider leaving your job.
What do you mean? Work? It is the work given to you by the leader. You should finish it on time and report and summarize it. If this work is going to last for a long time, then you need to give feedback to the leader in stages. We often make mistakes. When leaders arrange their work, they don't ask you, don't say anything, even if they don't mention it, it's over.
Past? It's not that easy! The leader remembers. When you wait for him to ask you, er, Xiao Chen, what happened to what you were assigned to do last time? He has written the label for you in his mind. Not reliable? .
One? Not reliable? Need ten? Is it reliable? Turn things around, two? Not reliable? It's hard to change your mind. Three? Not reliable? You won't have a chance.
? Work? There is another meaning, that is? Exceeding expectations? . Let's talk about this later.
Third, if you want to be famous in front of others, you must suffer in secret;
Working in a company, everyone's IQ is similar, and no one is much better than anyone else. They all work very hard and hard. If you work hard, you will do better than others. Oh, you are not smarter than others. When others get off work, you get off work, others play with you, others date you and pick up girls. What makes you do better than others?
? If you want to be famous in front of others, you must suffer behind your back? The reason is not difficult to understand. The real pain is vague. Some people will say, why don't I enjoy life at a young age? This idea is very common. This is a question of values. There is nothing to say. One can live as one pleases. But some friends are obsessed with pursuing ideals and enjoying life, and these friends can talk.
Ma Yun once said: What we want to pursue is the great balance of life, not the small balance day by day. There is also a saying in New Oriental: Never be afraid of suffering all your life. The two sentences have the same effect and are worth pondering.
A job, you want to work hard, the leader knows at a glance, you want to fool, and you can see it at a glance. This is not a fluke. The standard for leaders to judge this problem is simple: you didn't expect what I thought, of course you don't care; What I thought, you thought of a part, you didn't pay enough attention to it; What I didn't expect, you thought of it, was it intentional? so this is it？ Exceeding expectations? . If you can give your boss an unexpected result every time, you are undoubtedly a good employee.
Fourth, if you can endure many great things, you can achieve many great things;
Tell a joke:
In the elevator, the leader farted and turned to the secretary. Who farted? The secretary quickly replied:? Not me! ? The leader didn't speak, and it was over. Soon, the secretary was transferred, and the leader said when talking about the reasons for the transfer. Can't stand big grievances. What else can I do?
If you want to be appreciated and reused by leaders in your work, you must have excellent working ability, and more importantly, you must have enough self-restraint (anti-pressure or blood transfusion ability). It is certain that you can accomplish many great things as much as you can be wronged. To check on you. Pressure resistance? Leaders sometimes deliberately test you, but you must stand the test.
I have experienced something similar myself:
I worked overtime one day and got home at 2 pm. I received an email from my boss criticizing me for not doing my job properly. I was devastated and wronged when I received the email. So I immediately wrote a book and replied to the email! Explain how I work, how meaningful I am, and how effective I am. Wrote more than 2000 words.
After writing, I seemed to calm down a little, so I thought about one thing: if I was the boss, I was dissatisfied with an employee's work, so I wrote him an email to criticize him. What I want to see is his eloquent explanation and excuse? Obviously not. Then I suddenly understood, so I deleted all those more than 2,000 words and simply replied with a sentence to the effect that I would reflect on the problems in my work and then rectify them as soon as possible.
I was promoted two months later. At my promotion ceremony, I told my boss about it, and he told me that I know you are wronged, and I just want to see how you will react when you face injustice and pressure, which shows a person's maturity.
One more word, and people will sigh? Money is hard to earn, shit is hard to eat? , everyone wants to? Standing to make money? I believe you didn't see him when he was kneeling. We always emphasize? Dignity? Bill Gates once said: Nobody will care about your dignity. You can only achieve as much as possible before you feel good about yourself. ?
For a genius like Bill Gates, what about a mediocre person like me?
Five, always hide from the leadership, you are in danger;
Many people avoid leaders, talk to them as little as possible, and walk around them. Because there are many things when you are close to the leader, there are not many contacts with the leader, few things and more leisure. This is? Can't see Mount Tai? .
If you want to make some achievements in your work, I suggest that you should take the initiative to communicate with the leader. What leaders usually say in meetings is general, and what is important, useful and valuable is not necessarily said. It's not that he didn't want to say it, but that he didn't have a chance to say it.
Intentional employees will take time to communicate with leaders at any time, and increase opportunities for private communication: eating together, smoking together, commuting together, and even singing karaoke together? Through this opportunity, you can know what the leaders think of you and your work, which will help you adjust the way you work.
Some friends worry that this will arouse the resentment of the leaders, but it will not happen at all. Leaders are mostly lonely. If he finds an employee who humbly asks him for advice and actively shares his work ideas, he is very happy.
A friend said, I don't want to be so tired, I just want to muddle along. Even so, you'd better take the initiative to communicate and report with the leader. You chase him, you are the active party, but you are not tired; When he chases you, you will be passive and eventually exhausted.
Lao Luo once told a story. When you entered the company, you bowed your head and ignored the boss. Of course, the boss ignored you. When it comes to the year-end assessment or layoffs, the boss vaguely remembers that you are a person, but you don't know your name, let alone what you did. The boss will think: this is your fault, not mine. You're not fired. Who is it?
The boss is human, too. If we communicate in a human way, everything will become much easier.
Sixth, don't be stingy when helping others;
Ma Yun once said that success is to achieve yourself and help others. That's true.
If you work in a company and you find that your work can be done by yourself without anyone's assistance, you are probably a handyman. On the contrary, the more people need to cooperate in the work, the more complicated and advanced it is. In practical work, I find that I am in a cooperative network, and I can't work without the help of others.
When you were busy with a job, a colleague came to see you? Help? Many times we will refuse directly or even rudely, but we don't know that doing so is sowing the seeds of trouble for your future work. The worse luck now, the better another time. In a company, everyone's work is likely to cross each other. Maybe you'll use someone. These personal relationships need to be maintained at ordinary times. Today you help others, maybe tomorrow they will be your lifeline, which is very possible.
One day, I was trying to cope with a project summary. At this time, a colleague from other departments came to me to talk about cooperation. I don't know him. I patiently introduced him to the situation and really formed several pleasant cooperation. Six months later, at my promotion defense meeting, I found out that he was my defense member?