Article 1 of the house quality guarantee: 1. Quality acceptance
This project has been completed and accepted in accordance with the provisions of Article 16 of the Regulations on Quality Management of Construction Projects, and has been put on record in the construction project quality supervision station (attached with the record form for completion and acceptance of construction projects in Jiangsu Province).
Second, the warranty period
During the warranty period, in case of quality problems of civil works and water, heating, electricity and other facilities under normal use conditions, the warranty shall be carried out according to the scope and time limit specified in Table 1, and the expenses required shall be borne by itself. (Quality problems caused by self-disassembly, movement, modification and addition are not covered by the warranty)
Warranty period of warranty items
1, roof, external wall, water leakage. three years
2. The kitchen, basement and bathroom are leaking. 1 year
3, cement floor empty drum, cracks, sand. 1 year
4. Internal wall plastering peeling, hollowing, ceramic tile falling off, and external wall coating falling off automatically. 1 year
5, doors and windows, walls, kitchen switch is not good, the gap is too big or too small. 1 year
6, toilet, kitchen ground water. 1 year
7, all kinds of water pipes, doors leaking, vent or flue impassability. six months
8, electrical box, plate and line equipment water supply and drainage pipeline equipment engineering quality. six months
9, building foundation engineering and main structure. Within a reasonable service life
10, the state has other regulations on residential projects.
Third, the warranty processing
After receiving the customer's warranty request, we will repair the items that affect the use with the attitude of "urgent users' urgency", and other items will be agreed with the users within three days to ensure timely completion.
For urgent problems, emergency maintenance can be organized.
For those who cannot be fully guaranteed within 10 days due to weather and other factors, first take measures to ensure the living conditions, and once the conditions are met, deal with them immediately and explain them clearly to the customers.
Fourth, the warranty start date
Starting from the check-in date notified by the check-in notice.
Verb (abbreviation for verb) Problems within the warranty scope
Quality damage caused by natural disasters and force majeure, as well as quality problems caused by disassembly, modification, maintenance and improper use of property buyers, are not covered by the warranty.
Intransitive verb others
For those who exceed the prescribed time limit or warranty scope, maintenance services can be carried out under the conditions within their power, and fees and more favorable labor costs can be charged according to regulations.
Seven. Supervise complaints
Where relevant engineering personnel shirk, delay or perfunctory warranty work, and are irresponsible and difficult for users, customers can complain to the property management company and even the company.
Complaint telephone number: * * *
Complaint department: * * *
Eight. property management
Our company has entrusted _ _ _ _ _ _ _ _ Property Management Co., Ltd. to guarantee the commodity house. Please contact the property management company directly during the warranty period.
Tel: * * * *
Contact person: * *
Office location: * * * *
Nine, the company set up a maintenance account for the owner, if you need to query the maintenance records, please go to the engineering department of the property company.
XXX
20XX x month XX day
According to the terms of "Real Estate Development Project Manual" and "Housing Quality Guarantee", our company has strict operating procedures and always adheres to the overall purpose of quality first and reputation first. The following is the performance report:
I. Project Quality Warranty Procedure User Warranty The property management company accepts the inspection of the site by the property management company, and the property management company informs the company to reply to the maintenance acceptance within 5 working days.
2. When the company delivers the house to the residents, it has gone through the acceptance procedures, and the residents have signed for the normal operation of the residential equipment and facilities.
Three, after the acceptance of the residents to replace the facilities and equipment, by the residents themselves to bear the responsibility for maintenance.
4. The warranty items and warranty period shall be implemented in accordance with the Commodity House Quality Guarantee, with the maximum service life of 15 years and the minimum service life of 3 years.
After the residents moved in, all the letters and visits about the quality of the community were answered and properly handled, and no lawsuit was brought to the court.
Six, residential delivery, the quality guarantee has been used as an annex to the commercial housing sales contract, and inform residents of their rights and obligations.
Seven. When the house is delivered for use, the company has clearly informed the residents of the basic information, basic parameters and some precautions of the house. When handing over the house, the user manual of the house will be delivered to the tenants as an annex to the contract, and they will be informed one by one.
Real estate development co., ltd.
August 2(nd), 2007
Housing Quality Guarantee Article 3 (Name of Construction and Development Unit) XXXXX:
In order to do a good job in engineering quality tracking service, according to the relevant provisions of the Building Law and the Regulations on Quality Management of Construction Projects and the spirit of document 19991February1kloc-0/day 10. Provincial Construction Department [1999] 12, our company will ensure the quality of XXXXX project, and the builder XXX, the project manager of our company, is responsible for:
1. Comply with the design and construction drawings provided by the responsible party.
Two, in line with the national, Jiangxi Province, the current technical regulations for residential construction requirements.
Three, the wall, roof and floor without water seepage.
4. It has passed the quality acceptance organized by our company.
5. During the warranty period, the company is responsible for the maintenance of engineering quality problems within the warranty scope.
1. The warranty period is calculated from the date of completion acceptance and delivery, and the period specified below is the warranty period.
(1) The reasonable service life of the building foundation engineering and the main structure engineering specified in the design documents.
(2) For the roof waterproofing project, the leakage prevention of bathrooms, rooms and external walls with waterproof requirements is 5 years.
(3) The heating and cooling system consists of two heating periods, namely the cooling period.
(4) The installation and decoration of electrical pipelines, water supply and drainage pipelines and equipment will last for 2 years.
(5) Other circumstances stipulated in the contract.
2. Warranty scope
(1) roof leakage
(2) The indoor floor is empty, cracked and sanded, the brick surface is loose, and the floor with waterproof requirements leaks.
(3) The plastering, ceramic tile, paint and other surfaces of the interior and exterior walls and ceiling fall off, and the wall is alkalized and peeled.
(4) The door and window switch fails or the gap exceeds the specification.
(5) Water accumulated in the toilet, kitchen and bathroom floor.
(6) External wall seepage, balcony water accumulation and window seepage.
(7) Indoor water heating system manages water leakage, heating is not hot, electrical wires are leaking, and lighting lamps fall.
(8) Indoor water supply and drainage pipes are leaking and blocked.
(9) The deformation and cracks of reinforced concrete masonry structures and other load-bearing structures exceed the national boudoir and design requirements.
3. According to Article 42 of Chapter 7 of the Measures for Quality Management of Construction Projects issued by the Ministry of Construction, the maintenance cost shall be borne by the responsible party.
Six, after the completion of the residential project, complaints, letters and visits about the quality of the project, the company will promptly give on-site inspection, written reply, and properly handle.
Seven. Contact: XXX
Tel: XXXXX
Seal of unit:
Signature: XXX
20XX x month XX day
Based on the principle of being responsible to residents and society, our company makes the following quality assurance and commitment to the structure, components, facilities, supporting facilities and maintenance of the house.
1. The residential building area is _ _ _ square meters, of which the public * * * building area is shared by _ _ _ square meters.
Two, the residential system is designed by a qualified unit and approved by the relevant government departments.
3. The residence has passed the acceptance of the municipal, district (county) construction engineering quality supervision department.
Four. After the signing of this contract, the warranty content and warranty period of all parts and components of the house under normal use from the date of delivery:
1, roof waterproofing works, waterproof toilets, rooms and external walls for leakage prevention, 5 years;
2. The heating and cooling system consists of two heating periods and cooling periods;
3, electrical pipes, water supply and drainage pipes, equipment installation and decoration engineering, for 2 years.
4. The warranty period of other projects shall be agreed by the Employer and the Contractor.
The warranty period of the construction project shall be calculated from the date when the project is completed and accepted.
5. For quality problems caused by improper use or unauthorized change of structure, equipment, pipeline position and improper decoration of residents, the Company will not assume warranty responsibility; If the quality of the house is damaged or other users lose, the responsible person shall bear the corresponding responsibility.
Six, after the completion of the residential, normal use under the prescribed service life, identified by the relevant professional departments of the city, is a dangerous house will be returned or replaced.
7. After the residents move in, our company will directly or entrust the property management company to give a written reply, and properly handle the letters, visits and complaints about the housing quality.
Eight, such as the company's reply or dispute handling, all residential engineering quality problems, can apply to the local and municipal construction engineering quality supervision stations for coordination; Involving the quality of residential supporting construction, it shall apply to the local municipal housing construction department for coordination.
Nine. Other contents that the company is willing to commit (omitted).