It has been 20__ years since the automobile repair work plan was put forward. With this year's momentum, our automobile maintenance factory has entered the fast lane of development. A vibrant and energetic auto repair shop is presented to customers with a brand-new attitude, which is not only the external requirement of market competition, but also the internal requirement of the company's own development and growth. Due to the rapid upgrading of vehicles and the continuous improvement of vehicle production technology, the profits earned by auto parts are getting meager. According to the current situation of the auto repair industry, only by implementing effective management and applying economic management methods can all the resources of the auto repair factory be reasonably allocated and used, so as to achieve the purpose of reducing costs and creating profits. In order to achieve the overall management goal of the garage for 20 years, according to the actual situation of the company, the 20__ work plan is formulated as follows.
1. Overall goal: strengthen management, research and innovate, expand turnover, control costs and create profits.
According to the work situation and shortcomings in 20__ years, combined with the company's current development situation and future trends, our key work in 20__ years is as follows:
1. Create a good customer relationship and strive to develop stable customers.
2. Adjust the post structure of employees and improve the employee incentive system.
3, the implementation of quality and technical work, do a good job of smiling customer service.
Customers are the basis of the survival of the garage and the final judge of our work. The quality of customer relationship is closely related to the survival of enterprises. As a service industry, providing quality services and satisfying customers is an important prerequisite for establishing good customer relations. In 20__ years, make use of the advantages of new factory buildings, new equipment and automobile maintenance technology, scientifically adjust the positions of employees, and further improve the quality and good attitude of automobile maintenance service on the premise of ensuring safety. Require employees of all departments to strengthen business learning, combine business learning with communication skills, broaden their horizons, enrich their knowledge, and comprehensively improve their comprehensive quality and management level; Establish a management mechanism with efficient operation, coordinated operation and standardized behavior, open up new business and take a new step, and strive to create a new situation in all work.
Second, safety management: adhere to standardized operations to ensure the smooth development of various production and operation work.
At every step of the work, we always insist on it? Safety first? Work policy, establish the concept that safety is benefit, and strive to eliminate hidden dangers of safety management in the factory. In the past 20 years, the safety management of the repair shop has been in good condition. We are very clear about the security tasks in the past 20 years: down-to-earth, starting from the height of development, starting from all the purposes of serving customers, defining goals, highlighting key points, working hard, and establishing a set of management systems with clear responsibilities and reasonable rewards and punishments. Clarify the responsibilities of each post and formulate corresponding reward and punishment standards. According to one's work ability, work attitude and work performance, the income level will be really widened, and every employee will be encouraged to work with greater enthusiasm, greater enthusiasm and better technology, and join hands with * * * to create a new situation and create a better tomorrow. Specific measures are as follows:
1. Strictly manage the production system and fully complete the safety production plan.
2, strictly implement the maintenance parts quality system, picking system.
3, strictly grasp the management of production safety, regularly carry out safety self-inspection, and implement the responsibilities and measures for hidden dangers rectification.
4, strengthen the maintenance of machinery and equipment, strengthen on-the-job personnel training, improve the efficiency of maintenance, improve the quality of vehicle maintenance.
5, strengthen the production of electricity prevention, fire prevention, theft prevention, fire control facilities.
Quality management: strict maintenance standards to ensure the quality of work.
Automobile maintenance is the focus of customers' attention, and it is also an important index to evaluate the level of a maintenance enterprise. If there is something wrong with the quality, we can't explain it to our customers, to the competent authorities, and to ourselves. In this regard, our attitude is very clear, no matter which maintenance team, as long as there is a quality problem, we will seriously investigate the responsibility and will not tolerate it. Continue to build? Safety service quality assessment AA_? Gold-lettered signboard, within 20__ years, requires all repair teams and logistics departments to take the quality of work as the top priority, and requires process inspectors and factory inspectors to strengthen the management of the whole maintenance process, ensure the quality of work meets the requirements, and truly turn each vehicle maintenance project into a high-quality project and a signboard project. Specific measures are as follows:
1, the post responsibilities are clear, and the responsibility lies with people; Quality management should start from the source, ensure the quality of personnel, technology, parts warehousing and equipment and instrument appraisal, hold regular quality analysis meetings, and establish? Strive for development by quality? Business philosophy.
2. Strictly implement the technical specifications and standards related to motor vehicle maintenance technology, conscientiously implement the dispatching list system and the factory certificate system, keep maintenance records, and improve the maintenance technical files.
3. Strengthen the management of accessories, improve the system of purchasing, keeping and receiving accessories, and make a good record of receipt and quality spot check. Three no? Or fake and shoddy products.
4, adhere to the contract maintenance, use the maintenance contract to regulate and constrain the rights and obligations of both parties, so as to clarify the importance of maintenance quality and properly solve some disputes.
5. Implement the quality guarantee period system and provide quality information feedback. During the quality guarantee period, motor vehicle failures due to maintenance quality shall be dealt with in a timely manner in accordance with the Regulations of Chongqing Municipality on the Administration of Motor Vehicle Maintenance? Free maintenance? And other remedial measures, repair rate control below 5%.
6. Make a public commitment to the society: warm reception, excellent service, honesty, reasonable fees and no counterfeiting.
If there is anything wrong with the work arrangements for the above 20__ years, please criticize and correct them.
According to our five-year development plan and this year's tasks, in 2008, the garage plans to do the following work: strengthen enterprise management, improve service quality and improve economic indicators. In order to achieve this goal, we plan to start from the following aspects:
First, further strengthen the improvement and implementation of the system in management.
1, supplement and modify the wage management regulations.
2, make the team assessment rewards and punishments for team members (the factory director is responsible for).
3, establish a team learning meeting system (once or twice a month, each team organization, the factory director is responsible for).
4. Strengthen the learning and management skills training for the monitor (once every quarter, the director is responsible).
5, improve the supervision and spot check system, the test results, the quality of the adjustment and repair are not regularly checked, and the work quality is rewarded and punished according to regulations (the deputy director is responsible).
6. Strengthen programmed management, so that employees can work according to work standards.
Second, gradually implement the quality management system, formulate the quality manual, and the post conditions must be strictly implemented.
1. In order to ensure the scientificity and correctness of the test results and treat the work with a serious attitude, every tester is required to firmly establish a sense of responsibility to society and users.
2, the supervision and inspection work institutionalized, check each other between teams and groups, the driver checks the qualified rate after adjustment and repair, and the adjustment and repair workers supervise the driver's operation for mistakes.
3, completes the daily inspection and maintenance of equipment, to ensure that the technology is in good condition, regular maintenance and repair.
4. Re-check and adjust the vehicles with questionable test results that complain to the owners.
5, the conductor must operate according to the operating rules, don't drive a rickshaw.
6. Strictly implement the circulating supervision workflow (Zhang, Zhang and Zhang are responsible).
Three, in order to ensure the realization of economic indicators this year, do the following work.
1. Improve the service image of the factory in an all-round way, improve the technical level, strengthen the service awareness, make users trust and satisfy, and offer quality services to car owners.
2. Strengthen communication and contact with cooperative units and gain their support.
3. Strengthen contact with the South Inspection Line, keep abreast of vehicle dynamics, reduce human interference, and ensure the growth of online rate.
4. Save energy and reduce consumption, ensure the implementation of energy-saving indicators, and strictly implement energy-saving measures.
5. Strictly control the number and amount of car exemption for acquaintances, and put an end to employees' contact with car dealers.
6. Reduce expenses, be careful and never waste.
The reference time of auto repair work plan is like water, and the sun and the moon fly. In a blink of an eye, I have been working in the workshop for more than ten months. With the help and guidance of workshop leaders and colleagues, I have greatly improved my thinking and professional work level through my own efforts, basically completed my work and achieved some good results. We will summarize our work in the past year.
First, study hard and work hard.
In my daily work, I actively learn from others. I think every colleague is my teacher, and some of them are business experts with advanced technology. It is the constant humility to ask them for advice, so that after I transferred to the workshop, I became familiar with the working environment in the shortest time, and learned about the use of various materials, the causes of common problems and maintenance methods. In business, I combine my previous maintenance experience with the actual situation in the workshop to improve my quality and working ability.
Second, team management
In June, I was appointed as the director of maintenance, and I deeply felt the great task on my shoulders. In order to live up to the expectations of the leaders, I have strengthened team management while strictly demanding myself:
1, according to the requirements of pre-shift and post-shift meeting procedures, hold a good meeting and make records. Quickly convey all kinds of documents and requirements of the mine department and workshop to the team members, so that their connecting role can be fully played. Let shift workers know the spirit of their superiors as much as possible.
2. Strengthen team management. I have formulated more detailed team rules and regulations and assessment standards, with special emphasis on basic management.
Third, plan the equipment to shorten the maintenance cycle.
I plan the equipment together with the workshop leaders, from maintenance organization (design and measurement) to maintenance control (working hours, materials, inventory and expenses). In my opinion, it is a necessary prerequisite to do a good job in equipment maintenance, prepare enough spare parts for equipment and reduce the maintenance time after failure. There are two ways of maintenance, one is after-the-fact maintenance, and the other is regular maintenance. We can't simply repair the damaged equipment, as long as the equipment can be used as much as possible, and then repair it if it is broken. Instead, troubleshooting should be done before the equipment is damaged to reduce the failure rate of the equipment.
Fourth, strive to do a good job in saving money and reducing consumption. Since I became the maintenance director, I have attached great importance to saving money and reducing consumption and maintenance. Mainly (1) repairing old and recycling waste 16 tons; (2) In the process of maintaining the green jeep, the maintenance team assembled the rear transmission shaft, rear axle differential, brake master cylinder and rear spring steel plate with old parts; (3) Rebuilding 28# bucket; (4) Put down and install the cubic internal combustion scraper and 1. 5 cubic electric scraper, 0. 75 scrapers, 2 each; (5) Lower Fuxing drilling rig; (6) Erection of geomantic pipes over 65,438+0,000m; (7) Install more than 30 steel slideways; (8) Newly erected grids and guardrails 10; (9) Timely repair temporary sudden failures of various safety protection facilities and equipment; (10) Overhaul the internal combustion engine twice.
Shortcomings of verb (abbreviation of verb) in work
1, the understanding of equipment is not deep enough, and some situations are not grasped in time.
2. The service depth is not enough, so it is necessary to further strengthen self-management and team management, and should emphasize awareness and attitude.
3. The rectification of hidden dangers sometimes has a certain time lag. In the future, we will strive to complete it in the first time to ensure that the rectification rate reaches 100%.
4. During maintenance, there are phenomena that affect production.
Six, in addition to improving the management system of some suggestions and future plans. In addition to strengthening inspections, I also have the following suggestions and plans.
1. Establish the spot check system: continue to establish and improve the equipment spot check system, accurately grasp the equipment operation, and re-establish the spot check standard.
2, make a plan, equipment maintenance based on time, due to mandatory.
3. Strengthen employee training: strengthen job skills training, improve the quality of maintenance workers, and gradually change the original concept through training.
4. Implement all-staff equipment management: popularize standardized equipment management in the whole workshop and implement standardized production and maintenance of equipment. Focus on equipment lubrication, strengthen the maintenance of lubrication parts, continue to implement the responsibility of special personnel for equipment, and truly implement the management of all equipment.
In short, summing up my work these days, I can say: I tried my best, worked hard and sweated. In the usual work, complete the work assigned by the leaders with good quality and quantity; You can also take a positive attitude towards your own work and work hard to finish it, so as not to be offside, not in place and not dereliction of duty. I will work harder in the future? Service first? As a guideline, I will do my bit for the future development of the mine.
With the promotion of the third-class hospitals, the requirements for the logistics maintenance class of the General Affairs Department are further improved. The new year is coming. Under the correct leadership and guidance of the section chief and the hospital leaders, all the staff in the maintenance class will fully implement Scientific Outlook on Development, improve their ideological quality and service quality, do a good job in the logistics maintenance of the hospital, always meet the needs of clinical frontline services, and strive to improve the quality of medical services in our hospital. Now we have made a 20-year work plan:
1. energy saving and consumption reduction: energy saving is the focus of next year's maintenance class, and energy saving and water saving are advocated. In terms of water use, we must resolutely put an end to leakage and repair the damage in time. In terms of electricity consumption, it is necessary to formulate energy-saving plans, reduce the power consumption of lighting equipment, and gradually phase out equipment with high energy consumption and low energy efficiency.
2. Equipment maintenance inspection: regularly carry out maintenance inspection on the power distribution facilities in the hospital computer room and main power distribution room, including the temperature rise of transformer liquid level and the effective grounding resistance of power distribution cabinet.
3. Personnel training: Each member of the maintenance team must hold relevant certificates, including high-voltage electrician's network access operation certificate, elevator operation certificate and generator operation certificate, and the personnel in the sewage treatment room must hold sewage treatment operation certificate.
Four. Safety in production: ensure the safety of electricity consumption and production, put an end to all accidents, strictly abide by the operating rules of various electromechanical equipment and fire-fighting facilities, adhere to maintenance, strive to improve the safety awareness and self-protection ability of all staff, and achieve prevention first, combine prevention with elimination, eliminate hidden dangers in unsafe production and prevent accidents.
Verb (verb's abbreviation) Monitor's work: adhere to the weekly patrol inspection system of the lower departments, handle problems in time when they are found, and do a good job in meter reading and statistics of hydropower energy consumption in the whole hospital.
The intransitive verbs plan rectification and maintenance items: rectification of the facade decoration line of the outpatient building, rectification of the internal line of the outpatient charging office, rectification of the telephone line inside and outside the hospital, rectification of the drainage pipe network of the air conditioner in the hospital, rectification of the damaged bracket of the outdoor air conditioner in the hospital, rectification of the main distribution box of the biochemical room on the fourth floor of the outpatient service, rectification of the water storage facilities and water-making room lines in the hemodialysis room, and rectification and maintenance of the old-fashioned push window in the ward.
Seven, save maintenance costs: advocate thrift, try to maintain what can be maintained, and never replace it.
Eight, work discipline: strictly abide by the work discipline and duty system, duty personnel stick to their posts, to ensure the smooth progress of hospital work.
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