Compared with Mr. Wan Tai, supervisors, designers and others who work at the lower level have a rather bad attitude, and they are not at the same level as your leader at all, and they don't take the initiative to solve their own construction mistakes. Let's start with the designer, who is 24 years old and one year older than me. What's her attitude towards my mother? She attacked her elders with very ugly words. My mother fainted with anger. The supervisor is afraid. She called the white manager in Laiwu. The white manager said that they had no obligation to call my mother 120. Is it only the right to make customers angry? Is this a "talent" for a company as big as you? Your lower-level construction workers really need a good training. If I had been there that day, I would have slapped the designer. Later, I deleted my qq before the construction was finished, and I couldn't ask any questions. Finally, I complained to his leader and apologized. You are too young to respect the old and love the young, are you? No matter what kind of technology you have, no matter what kind of decoration scheme you give me, you know it well. I won't point it out, and I won't say your name, so I'll leave you face in the end. Whether you are a newcomer or not, whether you are a tough guy in decoration design or not, you must always meet the basic demands of customers, right? Should you be patient when customers don't understand something? If your parents were clients, what would you think and do if someone treated them like this? How do you feel? You always try your best to meet their needs, right? If you put yourself in the customer's shoes and patiently communicate and explain, will there be any later complaints? Will your salary be deducted? This makes everyone feel bad, and your face is not bright. They are all young people. They have all been to school and studied. What capital do you have to talk nonsense in front of your elders? I will teach you now. Your enterprise is not only a technology industry, but also a service industry. Because the customer gives you money, you owe it to the customer, so you should face the customer with a sincere and thoughtful heart and provide them with the best service. You are new here. I'll teach you these things if your company doesn't teach you, and I'll tell you what you don't understand. I just started working, and I am also engaged in the service industry. My job is purely a matter of conscience. How do I treat my job? I really hope you can come and learn from me. When your skills are not so hard, you should lower your status and be modest and prudent. When your attitude is qualified and serious, no matter how immature your technology is, we will forgive you. Who hasn't been a rookie yet? Who hasn't shown sympathy yet My mother is also an elder. How could she be inconsiderate of you as a child? That's all. I hope it will help your work and don't hurt more people.
In addition, painters paint. The paint color of my wall is green, but from the side, the wall is an obvious boundary. I don't know if it is caused by the dark color of the paint. I want to find a painter to solve it, but this painter is clever, so let's not tell their leader for fear of deducting wages. However, we pity them and don't report to their leaders. As a result, this person didn't even answer our phone in the end, so he couldn't tell their leader. You do your own work anyway. In this line of work, let alone your skills, which are too basic. Besides technology, specialty is the most important thing. How can you be competent without professionalism in the service industry? How do you satisfy customers? To put it bluntly, customers just give you money, so they pretend to be grandchildren when they pay. When we encounter problems, we look for you just like looking for grandpa. When your home hasn't been decorated for shopping, the next time your home encounters problems, how do you treat your customers will always be treated like that. You really don't have to believe in this evil, the tables are turned. The cultural essence of China for thousands of years lies in these words. You have never heard of the changes of dynasties. No one can be popular for decades without changing the momentum. In Laigang, whoever looks for Wan Tai to decorate will regret it and eat it. The contract you ordered is very strict. You should always remember that you are engaged in the service industry. What is the service industry and what is the essence of the service industry?
The cabinets on both sides of the restaurant are uneven and promised to be polished within one week. It's almost two weeks now, and there's still no news.
The renovation is completed, but the key to the renovation has not been delivered to us, that is, there has been no acceptance and handover, and it is also strange that our final project payment has not been paid in full. The question is how can I give you money if you don't call it a day? Which big company does this kind of work? You're done without a tail? Touch your conscience. Can you get by? You have been procrastinating, you can carry forward this work attitude. Don't cry or regret losing your job.
I remember that the contract was completed in 45 working days. From April to now, tomorrow September will be 1. It's been five months. The paper decorated by Wan Tai in front of my house has not been torn off. Because of the delay in the construction period, your construction period has exceeded too long, and you must pay liquidated damages. But you can't even remember the final deadline. Is it funny? Do you expect customers to remember by themselves? Let me remind you again that you are a service industry, and your service covers all matters and details. Customers just use your hard-working and intelligent hands to meet their own needs. If anyone can decorate the building materials association, where can they make money? Has such a big company raised so many unreasonable "people"?
I've said a lot. I've said everything I need to say and everything I shouldn't. I hope you will wake up and let us see the power of professionalism, whether it is technology or attitude. Don't just think about making money, the money is yours, and no one can take it away if it's not yours. No matter at what level, the reasonable needs of customers are always above, keep in mind the purpose of your service industry and don't embarrass your boss. Finally, I want to thank Mr. Wan Tai for his sincere attitude. I don't know the name of the leader, but I admire your attitude towards customers. I "learned" a lot from your employees, but I saw your brilliance in reflection.