With the development of life, property management has become an indispensable occupation in our life. A good property can solve many troubles for our life and make our life more convenient. Let's share the post and staffing standards of property employees. Let's take a look.
Standards for creating posts and staffing for property practitioners 1 1. Standards for creating posts and staffing for property managers in multi-storey residential buildings.
The staffing standard of multi-storey residential property management personnel is calculated according to the construction area 1 000 square meters, which is about 3.6 people (excluding vehicle management personnel). All kinds of staffing and standards are as follows:
1. Management personnel: director, with a total construction area of 1 m2, with 1 person,/kloc-0 ~ 200,000 m2, one principal, one deputy, over 250,000, one principal and two deputy; Auxiliary, 1 person, with a total construction area of 65,438+10,000 square meters+every 50,000 square meters 1 person; Community culture 1 person, personnel on duty in activity centers and places shall be counted separately; The financial affairs of the management office are relatively independent, generally there is a cashier and an accountant, but they can work part-time; Other personnel, such as librarians, receptionists and warehouse managers, can be set according to the size of the property and the needs of work.
2. Maintenance personnel: 1 person per 40,000m2 of construction area.
3. Greener: 1 person per 4000m2 of green area.
4. Cleaning staff: every 140 households have 1 person.
5. Security: every 120 households have 1 person.
6. Vehicle controller: According to the setting of crossing or sentry box, there are 2 people per shift with high traffic flow, and each shift with low traffic flow 1 person, with three shifts a day.
Two, high-rise residential property management personnel positions and staffing standards
According to the construction area 1 1,000 square meters, the staffing standard is about 7.5~7.8 people (excluding vehicle managers). The staffing and standards of all kinds of personnel are as follows:
1. Management personnel: if the building area is less than 50,000 square meters, there are/kloc-0 directors, and each additional 50,000 square meters will increase/kloc-0 deputy directors; Every 350 households have 1 assistant; Community culture 1 person, personnel on duty in activity centers and places shall be counted separately; Accounting and cashier are1respectively; Other personnel can be set according to work needs.
2. Mechanical and electrical personnel: The mechanical and electrical equipment and facilities of high-rise residential buildings generally have elevator, fire fighting, water supply and power supply facilities, so engineers and technicians should be equipped accordingly. For buildings with a building area of over 30,000 square meters,10,000 square meters shall be provided with 1.5 people.
3. Cleaning and greening personnel: every 7000 square meters of construction area 1 person or 90 ~ 100 households; Public places or commercial places can be adjusted appropriately.
4. Security personnel: every 40 households 1 or the construction area is about 3,000 square meters 1.
5. Vehicle management personnel: According to the setting of the sentry box or crossing, there are 2 people in each shift with high traffic flow and 3 shifts a day with low traffic flow 1 person.
Three, high-rise office property management personnel positions and staffing standards
The staffing standard of property management personnel in high-rise office buildings is calculated according to the construction area10,000m2, which is about 15~ 18 (excluding vehicle management personnel). The staffing and standards of all kinds of personnel are as follows:
1. Management personnel: there are/kloc-0 directors with a building area of less than 30,000 square meters, and each additional 30,000 square meters will increase/kloc-0 deputy directors; Every 20,000 people have 1 assistant; Community culture 1 person, personnel on duty in activity centers and places shall be counted separately; Accounting and cashier are1respectively; Other personnel can set it according to their needs.
2. Mechanical and electrical personnel: air conditioning and ventilation systems should be added to high-rise office buildings, and the number of other types of equipment is also increased compared with high-rise residential buildings. Therefore, the requirements are relatively high, and there are many engineers and technicians, generally 4-5 people per 654.38+00,000 square meters.
3. Health and greening personnel; Every 2500 square meters of construction area 1 person.
4. Security personnel: 1 person per 2,000 square meters of construction area.
Four, other types of property
For example, commercial buildings and comprehensive buildings can be determined by referring to the staffing methods mentioned above.
Standards for the establishment of posts and staffing of property employees II. Purpose of property staffing
The objectives of property system management are:
Optimize the establishment structure, strengthen the rationalization of the establishment scale, and meet the needs of the project property system personnel;
Gradually increase the per capita management area of residential property service centers in various regions through establishment management;
Through the establishment management, realize the goal of turning losses into profits in the property system.
Second, the attribute configuration of energy efficiency targets.
1. cost control objective: the management expenses of each property management company should be controlled within 10% of the operating income;
2. Promotion goal: Through the establishment and management, the per capita management area of the property system in each region will be gradually increased to 2,500 square meters.
Third, the quality management system configuration number
System management post: responsible for system establishment and maintenance, related certification, third-party customer satisfaction survey, supplier evaluation, employee 1 person.
The quality management positions of the following majors are responsible for the quality standards and quality supervision of related majors, and the number of personnel is determined according to the number of projects and the frequency of inspection.
Quality management post (order management): for every five projects delivered, the monthly inspection covers all the projects, and 1 person can be allocated; for less than five projects, 1 person can be allocated; If there are commercial projects, 1 person can be allocated (regardless of the number of projects);
Quality management post (environmental management): for every five projects delivered, the monthly inspection covers all the projects, and 1 person can be allocated; if the number of delivered projects is less than five, it will serve concurrently; If there are commercial projects, 1 person can be allocated (regardless of the number of projects);
Quality management post (customer service management): for every five projects delivered, the monthly inspection covers all the projects, and 1 person can be allocated; those who deliver less than five projects are part-time;
Safety management post: full-time safety officer 1 person according to the requirements of the office of the safety Committee; For small and medium-sized companies that do not include complex projects, part-time jobs are needed.
Fourth, the project management system configuration number
Pre-intervention post: according to the construction area before real estate development intervention, every 400,000 square meters will be allocated 1 person.
Engineering post: responsible for organizing training and inspection, employee 1 person.
Responsible for strong and weak electricity, fire protection, elevator, plumbing professional and technical work. Small and medium-sized companies are equipped with 2 people, and commercial projects can be added 1 person; For large companies, water supply and drainage, air conditioning 1 person, comprehensive civil engineering 1 person, four project service centers for strong electricity 1 person, two project service centers for weak electricity 1 person, and 400 elevators for elevator specialty 1 person. If self-heating business is involved, 65,438 people need to be equipped with heating specialty.
Verb (abbreviation of verb) personnel management system
Human resources post: the city property management company is allocated according to the total number of employees,1150, and the total number of employees does not include outsourcing personnel.
Administrative comprehensive category:
Administrative post: 1 person can be allocated.
Front desk post: the administrative post should be concurrently held.
Driver's post: the property management company enters the operation stage, 1 official vehicles and administrative vehicles. Other business vehicles are allocated according to the number of vehicles according to the service agreement signed with the developer.
Purchasing post: configurable 1 person. When the number of management households does not exceed 5,000, it will also serve as the planned operation post. If there are commercial projects, you can add 1 person.
Information management post: 1 person can be configured.
Operation management class:
Planned operation post: small and medium-sized property companies can be equipped with 1 person, and large property companies can be equipped with 2 people.
Financial management system of intransitive verbs
Management accounting post: 1 personnel quota.
Accounting post: 1 person can be allocated for every three delivery items if the company needs to manage the SOB; If it is not set, 65,438+0 people can be assigned to manage multiple delivered projects.
Cashier position: at least 1 person is allocated in the company, and 1 person is allocated for each project delivered.