Sales Skills and Words of Novices in Furniture Sales
1. Build trust quickly: look like an expert in this industry and pay attention to basic business etiquette. There must be customer witness (customer letter, list and message), celebrity witness (newspapers and magazines, professional media) and authoritative witness (honorary certificate).
2. How to sell furniture: Only by understanding the purpose of customers buying furniture can we better recommend the corresponding products. If you buy furniture when you are newly married, you almost prefer holiday furniture with fresh colors. If you trade in the old ones, you may pay more attention to high-end products. People who move to a new house are easier to get along with. It can be recommended according to the purpose of customers buying furniture.
3. Discourse communication: In the process of communicating with customers, salespeople should use more hot words or warm words to be more enthusiastic. Try to communicate with customers in a positive tone. Avoid using some cold words or blunt words to communicate, so as not to cause psychological burden. Pay attention to the fact that you can't exaggerate when you introduce furniture at last. You only say the benefits of furniture, but you don't mean it. Customers will be under pressure to buy it. Therefore, in addition to pointing out the advantages of furniture, salespeople should also point out the shortcomings and possible hidden dangers of furniture.
4. Language signal of clinching a deal: When the customer's attention is focused on one product, it means that the customer has given up other products and started to have confidence in him, or the clear question is repeatedly asked, which is the signal that is about to be reached. When the customer puts forward the trading terms, pick out some trivial questions, and then negotiate the trading terms, or reduce the price or send more gifts.
How to find customers when selling furniture?
Furniture city wants to find customers, it can make some advertisements appropriately, and it can also let old customers help introduce new customers. Of course, these old customers must also be given appropriate rewards. Every time you introduce a new customer, you can give an introduction fee to the old customers, so that the old customers will take the initiative to introduce new customers to sell furniture, and more and more customers will sell furniture invisibly. Or you can do some promotional advertisements and put them directly on the car or the multimedia wall of the city, so that customers who want to buy furniture can easily see them.
The above are the sales skills and words I introduced to the novice furniture sales? How to find customers when selling furniture? No matter what we sell, we should know all about the product problems. If we don't understand the questions raised by customers and don't know how to answer them, how can we make consumers trust our brand products? Therefore, sales also need to master skills.