Semi-squatting service standard

Squat serve

Squat service aims to highlight the purpose that customers are God and make customers feel full respect. On the air plane, it means that the flight attendants take a squat posture when providing services to passengers, that is, while squatting, their knees keep moving up and down and their upper bodies keep straight. Squat depth should be suitable for customers to look down or look down by themselves. In Beijing Metro Line 4, which will be officially opened soon, squatting service will also be used to serve passengers.

Chinese name

Squat serve

App application

On the plane, on the subway.

Action essentials

Keep your knees up and down and your upper body straight.

target

The customer is God.

purpose

Show respect and safety to passengers.

quick

navigate by water/air

The controversial purpose of network service has become popular.

application area

plane

On the plane, in order to make the first-class guests feel their dignity and make them feel that it is worthwhile to fly first class, it is proposed to implement "squat service" in first class.

subway

Beijing Metro Line 4 will officially open for trial operation on September 28th. On the morning of August 3rd, 2009, Chen Gang, Vice Mayor of Beijing, and more than 200 relocated residents along Line 4 became the first trial passengers. During the whole test ride, no matter to the mayor or the citizens, the questions raised by the flight attendants in the carriage to the passengers in the seats were all answered with their heads up. This kind of "squatting service" which reflects the respect and safety of passengers will be one of the service standards after the opening of Line 4. [ 1]

Squat service is one of the service standards after the opening of Line 4.

The relocated residents along the subway line are waiting outside the National Library Station of Line 4. After entering the station, the residents praised the relief on the wall and the uniquely designed columns. After presenting the citizens with commemorative cards of Metro Line 4, the vice mayor of Chen Gang and the residents began to try out Metro Line 4. Chen Gang said that many subways are being built in Beijing, not only to meet the needs of residents' future travel, but also to benefit residents along the line. Residents along Line 4 have given great support and understanding to the subway construction. Therefore, we should try our best to let the demolished residents go upstairs nearby and help them take this opportunity to improve their living environment, especially the urban infrastructure such as water, electricity, gas and heat. [ 1]