Rules of speech in the workplace

As the saying goes, "disaster comes from the mouth", so how can we avoid offending people by saying something we shouldn't say in the workplace? The following is

Rules of speech in the workplace

As the saying goes, "disaster comes from the mouth", so how can we avoid offending people by saying something we shouldn't say in the workplace? The following is what I compiled, for reference only, and I hope it will help everyone!

Type of typo: more saliva than tea

Risk index:

Reality show a:

During lunch break, everyone was having a lively chat, and colleague Sasha got a laundry list of gossip about Hong Kong and Taiwan stars. Not to be outdone, you talk to her about the boss's private affairs. What is the best song to sing Cinderella? What color do you see beautiful women's eyes when eating? What does he like best? Angela Zhang, a beautiful girl with electric eyes. Even this is a screen saver ... you will soon become the focus of attention and be on the verge of being fired. Why? Haven't you heard the old saying that the more you talk, the more you know, the more dangerous it is?

Career advice: No one wants to be friends with liars and bitches, and no boss likes such subordinates. Whether you are in the workplace or not, there should be a principle in life: silence is golden to the privacy of others.

Reality show b:

Eating with customers makes the atmosphere relaxed. The other party takes the opportunity to ask if you are satisfied with your job, how much you earn and whether you have a boyfriend. You took the opportunity to talk about your ups and downs in the workplace, and without saying a few words, even the harsh rules of the company not to pay overtime for others were revealed to show friendship. I just amused myself and didn't see anyone snickering. This conversation must be quite pleasant for you, because you will feel depressed when you spit. But have you ever thought about how many loopholes and handles your words have been caught, which may be the reason why the boss fired you.

Career advice: Even for your family and friends, please keep company secrets strictly. To others, your salary is just talk after dinner. For you, it is probably the happy tea meal you are eating now.

Workplace code: Please try to save water, especially saliva. It's better to talk less than to talk more, and it's better not to talk.

Type of typo: speak without thinking.

Risk index:

Reality show a:

The well-connected office flower poured you a glass of water, and you were at a loss and angry. When the atmosphere was highly tense, she asked, why did you tell Tony that I cut my double eyelids? You suddenly lost your motivation and said that you only told Zhou Jie ... As soon as you finished, you knew you were wrong ... A slip of the tongue brought harm to others and embarrassment to yourself. The price of your slip of the tongue is equivalent to saying to the world with a megaphone: come and hit me.

Workplace advice: When it comes to sensitive topics, be sure to control your nerves and mouth. You can forgive yourself for missing a string in your head, but others won't forgive you.

Reality show b:

The boss smiled and asked what you thought of the salary. When you see the boss smiling in the spring breeze, you immediately pour out your heart and drag out a brand-new plan for salary and bonus. When you were excited, you also took out Xiao Zhang's red envelope and Xiao Li's private work. Do you think you will get a raise? Wrong. If the boss really hands you a double-paid envelope every other day, there is only one reason: the water here is shallow and it is difficult to raise dragons. Please find another job so as not to delay your future.

Career advice: when talking to your boss, don't get carried away. Everything is forgiven. Your opinion can only be used as a reference, and it can't really directly affect the boss's decision.

Workplace code: be careful what you say, think twice before you act, and leave a bloody path so as not to get carried away.

Types of typos: relying on familiarity, selling familiarity, and being naive.

Risk index:

Reality show: a

You are young, you just graduated, so you think the whole office is full of your brothers and sisters, so you have the right to exclaim at every turn: Wow, Brother Zhang, your tie pattern is so ugly. Sister Fang, I saw you in the bar yesterday. You're with a bald man, right? * * *, the company will definitely not let a person with an IQ equal to that of a three-year-old child occupy the post. Do you know that everyone is tired of your patience?

Career advice: You have no reason to let others indulge you. Everyone in the office is equal. If you really feel that you are weaker and purer than others, I suggest applying for the heroine of Qiong Yao directly, which will definitely contribute to your lines.

Reality show b:

You said: I am warm-hearted and so kind to everyone. You said: I am a caring and helping person. You said: Yi, do you have a girlfriend? Let me introduce you. Xiao Ceng, has your girlfriend found a job? I'll fix it for you. Xiao Yang, your house is not cheap enough. Why didn't you tell me ... you had to force everyone to revolve around you, so that you wouldn't confess to you that you were the eighteenth generation ancestor. People will naturally ask you if you want it, so that it is not so "bitter" at ordinary times.

Workplace advice: other people's business is always other people's business. Don't always treat yourself as an outsider, always feel that you are in charge of other people's affairs. If you think you are naive, people may think how insidious you are.

Workplace code: be clear about what you say inside and outside, adhere to the principle of independence, and keep a polite and cordial sense of distance with others.

Type of typo: frustrated crow mouth

Risk index:

Reality show a:

Xiao Fang just gritted her teeth and bought a Dior dress. Everyone else praised her. You said, you have gained weight. Everyone says that the boss's wife is a beauty. You say: big eyes, big bags under the eyes. An activity in Jamlom is in full swing. You interjected, brother, be careful of being cheated. In this way, no one will ask your opinion again, and no one will like to pick up your conversation. You want to show yourself different, and you can finally get what you want, but it's not crows that stand out from the crowd, it's crows, crows are crows.

Career advice: don't be stingy with your praise, and don't be too maverick. People naturally know whether they are fat or thin, and they are too lazy to remind you from time to time like an alarm clock. Do you want to know why you are unpopular? Think carefully about what you said.

Reality show b:

When Ke Fan encountered difficulties in his project, he humbly asked you for advice, but you said, well, at least you have three questions. If I were you, I wouldn't accept such a thing in the first place. Doing things depends on experience, so we should also talk about messy things. If I were you, I would ... without a specific opinion, I have been criticizing and satirizing, and people sincerely ask for advice, even if you finally help them.

Workplace advice: When a colleague asks you for advice, you must help him with your heart instead of pointing fingers. It is fate that colleagues work together. If it weren't for work, others might not be able to hit you.

Workplace code: a good word warms three winters, and wearing an expert hat that throws cold water can only be daunting.

Tip: cheat sheet of professional experience

1. No matter how capable and talented a person is, if he can't control that whiny mouth, he will be full of poems. Because the speaker is unintentional and the listener is intentional. Bad mood, like bacteria, will soon spread throughout the office and affect morale! Remember, never complain about the company, let alone the boss.

2. The bosses in the world are all the same. They only value the result, not the process, and are even less interested in hearing your pale explanation. Always putting the blame on colleagues will only make you a "lonely vase". Dare to take responsibility for things and find reasons from yourself.

Don't always think about watching other people's jokes. When you are teased by others, it is estimated that everyone will say "karma" in unison. And most importantly, we must respect the privacy of others, especially the privacy of the boss. Remember to always be kind to others.

How to make witty remarks in the workplace?

Be cheerful when praising.

Praising others requires not only sincerity, but also praise according to different personalities and situations. Therefore, when you want to praise others, you'd better know what you want to praise first.

Praise behavior rather than individuals. If the other person is a chef, never say, "You are a great chef." He knows in his heart that there are many better cooks than him. But if you tell him that you will eat in his restaurant half the week, it is a very clever compliment.

Express praise through a third party. If the other person hears your praise indirectly through others, it will be more surprising than if you tell me directly. On the contrary, if you criticize each other, never tell them through a third party to avoid adding fuel to the fire.

Polite words are just right. Kind words show your respect and gratitude, so enough is enough. Someone has done a little thing for you, just say "thank you" and "I'm sorry to trouble you with this." As for "I am a poor scholar, please advise me." Such impersonal pleasantries can be omitted.

Just say thank you to praise. When most people are praised, most of them will answer "not bad!" Or smile. But accept it frankly and say thank you directly.

Appreciate the generosity of competitors. When your opponent or annoying person is praised, don't rush to say but, even if you don't agree, on the surface, say "yes, he works hard." Show your generosity.

The way of speaking when criticizing.

When people are criticized by leaders or others, they will have unacceptable psychology in their hearts. Even if they do something wrong, they won't be brave enough to admit it. If you are so rude again, he may have a fierce battle with you. In fact, many times, critics don't care about his mistakes, but aim to stop making mistakes in the future.

Criticism also depends on the relationship. It is said that it is useless to give advice when it is most needed, but sometimes it is useless to give advice when it is most needed. Even if you mean well, the other party may not appreciate it, or even misunderstand your kindness. Don't criticize unless you have a certain friendship or trust with the other party.

Criticism can also be pleasant. Although others have made mistakes, they haven't fallen to the ground yet, so when you speak, you'd better take a step ahead of others and use more acceptable expressions, such as "I have some ideas for you ... maybe you can listen to their opinions." This makes it easier for others to accept psychologically.

Time is of the essence. A new week is a new beginning. You can only work well if you have a happy heart, so don't show off on Monday morning when everyone is happy. Almost most people will have the symptoms of "Monday blues". In addition, don't leave work on Friday, so as not to ruin the mood of the other party's weekend vacation.

Pay attention to the occasion. Don't criticize your friends or colleagues in front of outsiders, just say these words behind closed doors.

Make suggestions. In addition to making criticism, you should also provide positive suggestions for improvement in order to make your criticism more convincing.

Be careful when you answer.

It is the best way to exercise your reaction ability, so when answering others' words, you must pay attention to their identity and questions, and don't make a slip of the tongue and become a lifelong regret.

Avoid answers you shouldn't say. Words like "no, it should be" show that you are deliberately finding fault. In addition, we often say "I heard", which feels like you heard it through hearsay, which is inappropriate.

Don't answer yes. This is a very bad statement. When the other party hears this response, it is inevitable that they will think, "Are you asking knowingly?" So just say, "Yes!"

Get rid of the mantra of nothing. Everyone has a well-established mantra, but it can easily make people feel disgusted. For example, "You know what I mean?" "Do you know?" .

Remove unnecessary "noise". Some people are used to adding auxiliary words like "ah" at the end of every sentence, such as "that is to say" and "of course", which will not be serious enough in more formal occasions.

Don't ask the other person, "What does your company do?" . You met a man at an event who introduced himself to work in a company. Never ask, "What does your company do?" This activity may be held by their company, so it will be embarrassing if you don't know. Don't say, "I heard you did a good job!" " "Because the other side may have lost 30% of the performance this season. You should say, "What position do you hold in the company? "If you don't know each other's occupation, don't ask, because he may not have a job.

Don't ask strangers why. If you don't know each other well, ask them "why?" Sometimes it means asking questions and prying into other people's privacy. And "Why are you doing this?" "Why did you make this decision?" These problems should be avoided.

For others to see.

Giving others face, whether at work or outside, is not only a respect for themselves, but also a courtesy to show respect for each other. Sometimes, giving others face may be more than just a matter of face.

Don't think that everyone knows you. Never say, "Do you remember me?" When you meet someone you've met but don't know. In case the other person can't remember, it will be embarrassing. The best way is to introduce yourself first: "Hello, I'm XXX, nice to see you again." It won't embarrass others to say so. Thank you for your thoughtfulness.

It is not rude to refuse. When eating, if the host recommends you to eat something you don't want to eat, you can say, "Sorry, I can't eat this dish, but I will eat more." Let the other person feel that you really like the food they prepared. If you are full, you can say, "These dishes are delicious. If you are not full, you really want to eat more. "

Don't show that you are better than the other person. When talking in social situations, if someone says that he has just been to new york for a week, don't say that you went for a month last time, which will ruin the conversation. It's better to follow each other's words and share your feelings and love for new york.

Don't correct others' mistakes. Don't correct others' pronunciation, grammar or facts too much, which will not only embarrass them, but also show that you love acting.

Don't pretend to understand if you don't understand. If you don't understand the topic of conversation, just say frankly, "I don't know this question." Others will not continue to embarrass you. It's easier to say the wrong thing if you don't pretend to understand.

Look at your face. Take it easy.

Impulse is the devil. More than one person has told you this sentence, and those who often say this sentence are all people who have suffered such losses. A momentary impulse brought me great regret. Therefore, before you speak, you should read your mind and look at other people's faces.

Master the principle of 1 sec. After listening to other people's conversation, pause 1 second before answering, which means that you have just listened carefully. If you answer immediately, it will make people feel as if you have been waiting to interrupt each other at any time, which is very impolite.

Did you hear what you didn't say? When you are listening to others, you only hear what they know and are willing to tell you. Besides listening, we should also "observe". How is his behavior? What do you do? How to allocate time and money?

The time is ripe, and everything is fine. When you have something to discuss with your colleagues or supervisors, you should choose the right time according to the importance of your problems.

There are ways to avoid embarrassment.

Professionals have more opportunities to deal with all kinds of people, and sometimes they will inevitably encounter embarrassing things. However, if you pursue others, there is no standard, so many people have practiced a lot of unique skills to resolve embarrassment.

Smile and refuse to answer personal questions. If someone asks you a personal question that you don't want to answer or a question that makes you uncomfortable, you can smile and say, "I can't answer this question." It will not embarrass the other party, but also keep your bottom line.

A roundabout refusal. In many social occasions, drinking is always inevitable. Don't just say, "I don't drink." To spoil everyone's fun. It's better to say humorously, "I'm good at pouring wine for everyone."

Say your name first. If you forget the other person's name, introduce your name or take out your business card, the other person will easily report his name and business card, thus avoiding the dilemma of not calling the other person's name.

Improper gossip megaphone. When a group of people talk about someone's gossip, don't just echo it, because if you say it, it will definitely reach the ears of the parties. The best way is to say "I'm not sure what you're talking about" without taking a stand.

Issue a "send-off order". If you think it's almost time to end the conversation or send a guest off, but the other person doesn't seem to get up and leave, you can say, "Sorry, I have to make a phone call, which may take a long time" or "Thank you very much for coming today". You can also take a casual look at your watch and let the other person know it's time to go.

Make the other person feel important. If you ask your predecessors, you can say, "Because I trust you very much, I want to ask you." Let the other person feel respected.

Evaluate subordinates appropriately.

How can a supervisor communicate with his subordinates in order to speak just right without hurting the relationship? Zicheng Enterprise Management Consulting Company taught novice supervisors five communication rules during internal education and training.

Describe the status quo directly. When you disagree with your subordinates, don't criticize them directly, but explain where the differences are.

Seek answers. If the subordinate doesn't behave well, you should ask him how to solve it, and don't take a threatening attitude.

Offer to help. If you can't solve your subordinates' problems for a while, don't say "don't bother me in advance", but tell him "I know someone who can help"

Speak in an equal tone. The supervisor should never say, "I have more than ten years' experience, so just listen to me." A better way to put it is: "I have used this method and it is very effective. Would you like to have a try? "

Flexibly accept the opinions of subordinates. Even if you have a fixed opinion, don't say to your subordinates, "These suggestions have been considered, and there is no need to say more." I should still give my subordinate a chance and say to him, "I have a case study on this issue, but I still want to hear your opinion."