On April 1 1, an aviation industry insider told reporters that overselling is an international practice, because some people may change their tickets or not take the flight. If tickets are sold according to the actual number of seats, the seats will be vacant and resources will be wasted. So generally speaking, airlines will oversell a little to ensure the load factor.
In case of overcrowding, the domestic practice is to negotiate with passengers and give corresponding compensation. Most of the passengers are quite cooperative. The negotiation is based on the principle of passengers' voluntariness, and lottery will not be adopted, otherwise there will be conflicts.
If no passengers are willing to get off the plane, there will definitely be no dragging people off the plane. The insider said that United's practice of dragging passengers off the plane is a bit extreme, which is rare in other airlines in the world.
(Source: Zhongxin. com)