Aj shoe box is damaged and the merchant will not refund it.

What you want to ask is what if the AJ shoe box is damaged and the merchant does not refund it? The solution is as follows: submit a complaint and apply for a refund.

1. Submit a complaint: You can submit a complaint to the e-commerce platform where the merchant is located, explain the situation and provide relevant evidence for the platform to intervene.

2. Apply for a refund: If the merchant insists on not returning or exchanging goods, he can apply for a refund, return the goods as they are, and provide relevant evidence, such as photos or videos.