The work summary of the property manager is incisive and concise. (Although the work in 20xx years has made achievements and been recognized by the owner, there are still some shortcomings. In 20xx, we will try our best to make up for the deficiency. All the work will focus on the service and the central idea of the owner. We will think about the owner's thoughts and worry about the owner's urgency, and the relationship with the owner will become more and more harmonious. We will continue to complete all the work of this project and meet the requirements of the company and the owner. I am confident that I will continue to improve and innovate in my future work, do a good job in management, constantly sum up my work experience and learn lessons. Specifically, I have the following points.
1. Strictly self-discipline and establish a good image of the company. In daily work, first of all, we should be strict with ourselves, set an example, and listen carefully to the opinions and suggestions of the members of the company's leadership team and the owners of various departments. Respect leaders, unite colleagues, be kind to employees, take actions in daily work, deal with problems in time, correct them in time, and leave no future trouble.
2. Be strict with all employees and be unambiguous in their work. Finish the work arranged by the project department with good quality and quantity every day. Let the cleaning staff keep clean all day, ensure that their area is clean and free of sundries, pay attention to every detail, and create a good sanitary environment for the owners. Security guards should pay attention to the communication of image and language in their work, strengthen the management of the areas under their jurisdiction, such as running, running, water and electricity cuts, and take a serious and responsible attitude in their daily work. Maintenance personnel should pay attention to working attitude, methods of communication with owners, and quality and quantity of daily work. Reach the level of high satisfaction rate of the owners, and let the owners believe that our work will be better.
3. The above problems should be strictly handled by our project department in 20xx. First of all, let employees know about the rules and regulations of our company, especially the new employees, and explain all related matters to them. If they can't adapt to the job, they can leave. If they adapt, they should work hard. Every week, whether it is a regular meeting or training, we should explain to you the importance of work and the challenges of the market. If everyone doesn't work hard, is not self-motivated, works carelessly and is lucky, they will eventually be eliminated.
4. That is, the safety work should be strictly grasped, checked and managed, leaving no potential safety hazards, so that all employees of this project can take action to attach importance to safety work, mainly the safety of the owner, others and individuals.
Everyone should be resolute in his work and not procrastinate. Today's questions should be put off until tomorrow or for a long time. This kind of work habit, if anyone exists, must be corrected to give the owner and the project department a satisfactory answer.
6. In the above aspects, it is impossible to rely only on daily supervision and guidance, because some employees are not responsible. No matter what you say, he doesn't care. He thinks that I earn a day's wages and don't make long-term plans at all. People in this field will use the system to let them learn lessons.
The summary of the property manager's work is incisive and concise (2) The year-end has arrived, and my work for one year has come to an end at this moment. Looking back on the days of this year, I have many feelings. I was just promoted to property manager this year, and made some achievements in 1978, which made me feel very gratified and greatly stimulated my self-motivation. This sense of accomplishment makes me a little obsessed. As a property manager, I still had some "fears" at first, fearing that if things were not done well, it would bring trouble to other colleagues and the company. But with the passage of time, I gradually mastered this job and became more confident. So I want to take this opportunity to sum up and lay a solid foundation for the next road.
First, keep learning and move on.
My present position is full of all kinds of trust and expectation. I can be promoted to the position of manager. First, I accumulated sediment step by step at the bottom of 1978. Second, the company leaders trust and expect me personally. Although I am already the manager of our property, I also know that it is not easy to do this job well, because it is my first time to do this job, and I feel that I have just been promoted. It is inevitable that there are some things to learn. So anyway, studying is my first choice now. As a leader, I should be more strict with myself. Only by setting a good example, I think we can achieve something and my colleagues will follow in my footsteps. So in the next days, I will gradually develop in that direction, and strive to live up to the expectations of leaders and the trust and cooperation of colleagues.
Second, adjust the mentality and improve the management level.
In fact, for many people, the time when they just got promoted was a very challenging stage. First of all, we should establish a safe zone in our own mentality, and don't let ourselves cross the line and do something that we can't control. Secondly, I should continue to study management. As the leader of my colleagues, I have to work hard on management, so this year I am gradually learning management. In a brand-new field, you may experience some setbacks, but the most important thing is your mentality. Only by putting your mind right can you take the next journey well.
Third, find out the shortcomings and make continuous improvement.
In this position, I have grown a lot personally and realized that this job is different. This position gives me a responsibility, and it is also the driving force for my continuous breakthrough and efforts. Although I made some small mistakes this year, I am still good on the whole. These small mistakes are also caused by carelessness that is usually not noticed. Therefore, only by constantly correcting ourselves can we create a richer tomorrow.
The work summary of the property manager is incisive and concise. (3) Since I was transferred to the Property Management Office as the manager of the Property Department this year, I have tried my best to adapt to the new working environment and post, studied with an open mind, buried myself in my work, and fulfilled all the tasks successfully. The property management of our campus has made brilliant achievements. The following is my work report:
First, consciously strengthen study and strive to adapt to work.
It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.
Second, focus on their jobs and earnestly perform their duties.
(1) Do financial work patiently and meticulously. Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets. First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management. The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements. The third is to collect service fees in time. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by Hongya Company, the owner and us. 20xx annual service fee has been paid in full. The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.
(2) actively do a good job in copywriting management. I have been mainly engaged in office work for the past six months, and I am quite sure of copywriting management. I have mainly done the following two things: First, I have done data entry and document sorting. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.
(3) Do a good job of greening and maintenance seriously and responsibly. The greening work of the community was given to me in June+10, 5438. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I have mainly done the following two aspects: First, do a good job in the daily maintenance of community greening. The second is to carefully check and accept the handover.
Three. Main experience and gains
Some work has been completed and some achievements have been made. To sum up, there are the following experiences and gains:
(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible;
(2) Only by actively integrating into the collective and handling the relations in all aspects can we maintain a good working condition in the new environment;
(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we perform our financial duties well;
(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.
Fourth, there are shortcomings.
Due to lack of work practice and relevant work experience, the work of 20XX has the following shortcomings:
(1) I don't know enough about the contents of the Property Management Service Fee Agreement, especially about some previous charges;
(2) The cost of dining in the canteen is relatively high, which is easy to grasp macroscopically and difficult to control microscopically;
(3) The greening work situation is grim, and the greening management of residential areas should be strengthened.
Verb (abbreviation for verb) What to do next?
In view of the shortcomings in the work, in order to do a good job in the new year, we should highlight the following aspects:
(1) actively coordinate with the company and the owner to further straighten out the relationship;
(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency;
(3) Managing money and accounts, and controlling current account expenditures;
(4) Do everything possible to manage the canteen and handle the relationship between cost and food;
(5) Do a good job in greening and maintenance of residential areas.
The work summary of the property manager is incisive and brief (4). First, fully familiar with the company, project personnel environment, system processes, and feel the company's corporate culture.
When I joined the company, all employees in the company, under the leadership of the boss, were full of enthusiasm and enterprising, showing a vigorous corporate atmosphere. Encouraged by this good corporate culture, I quickly put myself into my work.
Second, correct mistakes and put forward reasonable suggestions.
Due to various reasons in the early stage, the work of the property management service center is relatively backward, especially in engineering maintenance. Through efforts to deal with them one by one, fully investigate and study, and scientifically and reasonably implement various matters explained by company leaders; Reasonably combine the property management characteristics of farmers' resettlement houses; On the premise of referring to the operating rules of the same industry, the property management of this project has been adjusted.
Third, standardize the management system and improve the project execution.
After taking over the xx project, talk with employees one by one to enhance understanding, and use regular meetings and temporary meetings for training, including national, provincial and municipal standards such as property management regulations, decoration, building quality standards and quality warranty period. Find problems and hidden dangers in the work, explain and learn to eliminate them in time, and improve and establish some rules and regulations on the basis of making good use of the original system:
1, decoration detection system.
2, the security department weekly service execution system.
3, cleaning service workflow allocation scheme.
After preliminary standardization and adjustment, every employee truly takes responsibility to people and rewards and punishments to people; Conduct regular training and assessment to effectively improve the professional service knowledge and skills of employees. At present, the service consciousness and customer service ability of the project staff have made great progress. After more than a month's work, although some achievements have been made, there are still some shortcomings. For example, the maintenance of other projects has not been completely solved in time, and we are trying our best to coordinate and solve them one by one. I believe that under the leadership of General Manager Ye and the support of company leaders, the work of xx Property Service Center will definitely make greater progress.