Skills of leaderless group discussion

First, there is no leading group to discuss the interview form.

The leaderless group discussion uses scenario simulation to interview the candidates collectively. It gives a group of job-related questions to a group of candidates to discuss for a certain period of time, so as to test their abilities and qualities in organization and coordination, oral expression, debate, persuasion, emotional stability, interpersonal skills and nonverbal communication (such as facial expression, body posture, intonation, speech speed and gestures, etc.). ) meet the requirements of the proposed position, as well as their own self-confidence, initiative, sense of responsibility and so on.

1, interview process

Whether it is structured or leaderless, the interview process is the same. First, the candidates report for the lottery on the same day, then the candidates wait for the exam in the waiting room, and then the candidates enter the examination room according to the instructions of the examiner. After entering the examination room, the candidates say hello normally and conduct an interview. After that, bow and thank you and leave, and announce the result. As shown below:?

After the candidates enter the examination room, the process of discussion without leading group is different from that of structure, as follows

1. 1 Candidate Admission

Candidates must obey the arrangement of the staff when entering the examination room. Generally, it is guided by the staff and queued for admission. Knock on the door and get the permission of "come in" and enter in order. After entering the examination room, find your seat or behind the chair according to the desk card and stand by; When the examiner indicates that you can sit down, say thank you and then sit down; Avoid making harsh noises when adjusting the seat.

1.2 reading experience

Candidates understand the test questions, think independently, and list the outline of their speeches, usually 5- 10 minutes;

1.3 Personal statement

Candidates take turns to speak and explain their views, usually 3-5 minutes;

1.4 Free discussion

Candidates freely cross-discuss, or continue to clarify their own views, or put forward different opinions on others' views, and finally reach the consensus of the group.

1.4 summary table

The candidate recommended a representative to summarize the whole discussion.

As shown in the figure below:

2. There is no leading group to discuss the layout of the interview site map.

In the recruitment of civil servants, no leading group discussion has become more and more familiar with the central state organs such as the Ministry of Public Security and local provinces and cities such as Jilin and Yunnan. It requires a group of candidates to discuss a given problem without specifying a team leader. By arranging the activities of the candidates, the evaluator observes the performance of each candidate, and according to the speech and behavior performance of the candidates in the discussion, makes corresponding evaluation on their relevant abilities and competency characteristics.

Therefore, the interview site setting of leaderless group discussion is different from the structured interview site in our impression. A group of examiners have been using interviews to select talents through a group of candidates sitting together to express their views on a certain issue. The specific site settings are as follows:

3. Interview etiquette

Generally speaking, in an interview without leading group discussion, candidates should be mature, steady, energetic, well-coordinated, optimistic, confident, natural and polite.

3. 1 dress

Principle: neat, generous and beautiful, not too conspicuous.

The general requirements of interview dress are dignified, smart, simple, generous and gentle. Due to the requirements of the professional characteristics of civil servants, candidates should show a stable, generous, capable and cultured image of civil servants in their dress. Generally speaking, the interviewer's criteria for judging the interviewer's dress are: harmonious display of people's temperament and demeanor; Show people's integrity in stability; Uniqueness shows a person's personality.

Taboo: Women are not allowed to wear miniskirts, tights and T-shirts. Men are not allowed to wear flowered shirts, T-shirts, vests, shorts, open-toed sandals, jeans and sports shoes.

3.2 appearance

As the executor of national policies, the image of civil servants should be dignified, simple, generous and decent. Therefore, as the majority of prospective civil servants, the hair color should not be too much, too bright, different and too picky. Men's hairstyles generally require cleanliness, neatness and naturalness; It should not be too long, but it is best not to shave your head; The basic requirement is that "the front hair does not cover the forehead, the side hair does not cover the ears, and the back hair does not pass the collar". The general requirement for women's hairstyles is lightness, neatness, elegance, no long hair and no excessive hair accessories. Women can have a perm, but it should give people a sense of stability, not too avant-garde or frivolous.

The overall requirements of the face are correct and solemn, well dressed, neat, simple and simple, decent and natural. Men should develop the good habit of shaving every day, keep it clean and tidy, leave no beard or nose hair, and have no peculiar smell in their mouths. Women should wear nude makeup in interview situations, keep fresh, natural, soft and elegant, and highlight their eyes and lips. Candidates are advised not to use perfume during the interview. In addition, candidates should keep their hands clean during the interview, do not leave long nails and do not use eye-catching nail polish.

3.3 Etiquette

In the examination room, candidates' facial expressions should be calm, calm, confident, firm in eyes, natural in expression, unhurried and unhurried, reflecting their due tolerance and elegance. When answering questions, you should have a natural expression, and avoid being rigid and expressionless.

Laughter is a facial expression, which is another language besides oral expression in the interview examination room. Candidates should know how to smile at the right time from the moment they enter the interview examination room.

In addition, eyes are also a very important consideration in the interview. Candidates should pay attention to eye contact with other candidates when answering questions.

3.4 behavior

(1) posture

The basic requirements of posture are "quietness, stability and courtesy". The way people walk can reflect a person's personality, mood and self-cultivation, which is a part of image etiquette. Candidates must pay attention to their walking posture if they want to create a good image.

The normal walking posture should be that the body is upright, the head is raised, the abdomen is straight, and the legs move forward rhythmically; Look straight ahead, look natural and calm, don't look around. Specifically, men should be vigorous and powerful, walk side by side, and be chic and heroic; Women should walk lightly, with slightly smaller steps, and walk in a straight line, which is light.

(2) Standing posture

The basic requirements of standing posture include five aspects: standing straight, not taking anything, legs slightly apart, legs stable and avoiding looseness.

It is forbidden to tilt the neck, waist, abdomen, legs, buttocks, etc. when standing. Never put your hands on your hips, trouser pockets or hold them on your chest; Don't stagger, sway and shrug; Don't bend over or lean back, it will appear stiff, lack confidence and experience, and more importantly, it will lose its image solemnity.

(3) Sitting posture

Candidates should pay attention to stability, quietness, straightness and correctness when sitting in the interview examination room. Candidates should pay attention to steady, slow and steady sitting posture, and their movements should be coordinated and soft. Try to sit in the chairs from 1/3 to 1/2. Candidates should move slowly when sitting and getting up, not too fast or too hard. Go from the chair to the chair and sit down. Pull out the chair gently, and don't make a loud noise. Sit down smoothly with your back to the chair. After the candidates sit down, hold your chest and abdomen, straighten your waist, put your arms on the candidates' seats, and naturally put your hands on the examination table.

(4) Gestures

Candidates' gestures should be standardized, used as little as possible and not abused. Candidates should not have too many gestures during the interview, and the movements are not easy to be too big. During the interview, candidates are not allowed to scratch any part of their bodies by hand, so as to avoid gestures such as pulling sleeves, scratching hair, scratching ears and cheeks, playing with ornaments, rubbing their eyes, and constantly raising their wrists to look at their watches.

(5) Little tricks

Candidates should pay attention to some small gestures from entering the interview test center to leaving the examination room, such as staring at the ceiling, rolling their eyes, combing their hair, touching their ears, pouting, biting their lips, shaking their legs, unconsciously playing with their fingers, playing with pens, and covering their mouths with their hands.

Second, there is no leading group to discuss the interview content.

1, the specific content of the four stages

Group discussion is mainly divided into four stages, specifically, independent thinking, personal presentation, free discussion and summary presentation.

1. 1 think independently

Most of the leaderless group discussions are in the form of materials, and there will be a reading and thinking stage before answering questions, which is usually 5 to 10 minutes. Integrate and process the materials, put forward their own views, sort out ideas, and prepare for the discussion of all links in the whole leaderless group.

1.2 Personal statement

The leaderless group discussion generally needs to think for 5- 10 minutes, and then enter the personal presentation session, and make a personal presentation session for a certain period of time for the content required in the topic. Each candidate is required to make a personal statement, sometimes in the order of drawing lots, sometimes without specifying the order of speaking. We require different sentences for different types of questions, so we should prepare different sentences according to different ways of setting questions.

Personal statement is the first time for candidates to speak in a leaderless group, and it takes a long time to speak, so we should grasp the role of the first cause effect. The first cause effect means that when people first come into contact with something or someone, they will leave a deep impression. In the process of social cognition, the information that individuals first input through "first impression" will have an impact on their later cognition of the object. The first impression is the strongest and lasts for a long time, which has a stronger effect on the overall impression of things than the information obtained later.

1.3 Free discussion

The second stage of leaderless group discussion is free discussion, which usually lasts 30-60 minutes. This stage is the most important stage, and people who perform well often stand out at this stage and become the core of the group. At this stage, candidates can speak freely, not only to express their views, but also to express their views on other people's views, and finally reach a group consensus.

The free discussion session examines the abilities of comprehensive analysis, verbal expression, adaptability, communication, self-control, emotional stability, cooperation and leadership. Therefore, free discussion is the most important link in the leaderless group, and it also needs in-depth thinking and all-round preparation.

In an interview without a leading group, everyone's most direct impression of others is manners, education and knowledge. All these three things can only be obtained through personal long-term cultivation. In the interview, these three aspects are the timing of speaking, the content of speaking, when to stop, the attitude when being refuted, and the attitude when listening to others.

1.4. Concluding statement

The third stage of the leaderless group discussion is the concluding speech, that is, the summarizer, as a group representative, presents the results of the group discussion to the interviewer. After the free discussion session, enter the concluding speech session. At present, in the group discussion without leading group, there is an interview session, but there is no summary speech session. Under normal circumstances, the time range is 1 to 10 minutes. Some people spoke on behalf of the whole group, and some people in the whole group made concluding remarks.

The language expression of the summary link is good, and it should show the logic and order between words. Summarize the ability comprehensively, report the discussion process and content of the whole group to the examiner, and reflect the overall situation consciousness and team cooperation consciousness.

The concluding speech is the last link in the discussion of the leaderless group. If you can seize the last chance to speak, you can win the last chance to add points.

2. Problems and countermeasures in different stages.

2. 1 personal presentation stage

1. What if you don't win the first speech?

Strategy: keep forging ahead. The first person who tries to speak often has strong leadership. At this time, we should listen to his point of view very carefully, and pay special attention to its loopholes. Later, we will seize the loopholes to elaborate, and the other party's intention to fight for leadership will fail.

2. What if the first speaker doesn't specify the speaking order?

Strategy: It is clearly stated in the title that the order of speech is not specified. In order to make the speeches orderly, candidates can choose to speak in a specified order, such as from left to right or from right to left, after expounding their views.

3. What if the viewpoint is different from others?

Strategy: If you firmly believe that your point of view is correct, you can confidently put forward it. If your point of view is particularly novel and reasonable, it will leave a good impression on the examiner.

4. What if the opinions are the same as others?

Strategy: Candidates often encounter their own opinions being said by others, especially those whose personal statements are slightly backward. Faced with this situation, in order to avoid using other people's words, candidates change their own sentences, and then confidently explain their views clearly. For example, the last candidate: "I think it's good for college students to use the online platform to trade second-hand electronic products."

Change? "Under the Internet model, college students choose to make full use of network resources to start businesses, such as trading second-hand electronic products through online platforms?"

2.2 Free discussion stage

1. What if everyone is scrambling to speak?

Strategy: keep silent appropriately. By listening to, modifying and perfecting one's own opinions, we can seize the right opportunity to speak, sum up the consistency of controversial opinions, mediate and be a good "arbitrator". Explain the rationality of the views of all parties, and then put forward your own views. Summarizing the "benefits" of other people's views is easy to be accepted by others; If you say "shortcomings", it will not help others to accept your point of view emotionally. Correct or sublimate the consensus view appropriately, so as to lead the team closer to the goal.

2. What if most people don't agree?

Strategy: change the topic in time, or listen to others' opinions, adjust your own opinions appropriately, wait for an opportunity, modify, summarize and improve the opinions of the majority or choose a wider range to incorporate others' opinions.

3. How to win the opportunity to speak?

Strategy: Listen carefully and pay attention to observation, so as to connect the words immediately when others' voices just fell. If you don't listen carefully, you may not have a chance to speak. Avoid interrupting others before they finish speaking, which will leave a rude impression on the examiner. )

4. What should I do if my opinion is told by others?

Strategy: summarize other people's opinions. If the members of the first few groups have expounded their opinions, they can summarize and record their opinions. When I speak for myself, on the one hand, I will summarize my statement, on the other hand, I will put forward the subtle differences between myself and others as a "supplement".

2.3 Summary stage

Since the summary speech stage is generally to recommend yourself or a team member to report the results of the group discussion, there are two forms: self-recommendation or other recommendation.

1. When your initial opinion is inconsistent with the final opinion reached by the team members, recommend yourself as a summary person. What should I do when others question it?

Strategy: "Dear team member, although my initial point of view is not consistent with your final point of view, I have been listening carefully and recording it in detail in this discussion, especially I have a deep understanding of the argument that we have reached an agreement. Therefore, I believe that I have the ability to do this summary report. "

2. What if I don't recommend myself?

Strategy: "Just choose a spokesperson. I believe this player can also complete this task on behalf of all of us. In order to make our summary more complete, I summarized our opinions for our spokesperson's reference ... "