Open Tencent Xinyue member club, find Xinyue hotline, and you can dial the inquiry.
Xinyue members have a special customer service hotline. When the general customer service hotline is busy, the Xinyue member hotline can also ensure contact with customer service. When the customer service can't solve your problems, you can contact the exclusive account manager of Xinyue members. Good service attitude and excellent service quality will definitely satisfy everyone.