Product Commitment 1 China Resources suguo supermarket Co., Ltd.
As a supplier of tomato juice in Jaxy and carrot juice in Jaxy, our company makes the following commitments to your company to ensure the quality and safety of the products we supply:
I. Commitment to our business qualification
We promise to provide your company with legal and effective business license, tax registration certificate, business production license and other necessary documents.
Second, about our supply commitment.
1. All goods supplied by our company have qualified quality inspection reports and relevant product certificates, which are in line with relevant national regulations; And ensure that all documents required by food enterprises, such as external inspection report, food grade certificate, production certificate of designated manufacturer of national food additives, etc., are provided in time, and ensure that all documents are true, legal and effective.
2. After all the goods supplied by our company are confirmed by your company in writing, the manufacturers, formulas and production processes related to the performance and quality indicators of the specified goods will not be changed at will. If there is any replacement, our company will notify your company in writing at least 20 working days in advance.
3. The shelf life of the goods supplied by our company shall not be less than the shelf life marked by the products (from the production date marked by the products). If the quality problems of the products supplied by our company cause the quality problems or adverse effects of your products, our company will voluntarily bear the compensation of 1- 10 times the price of this batch of goods, and bear all the losses and legal responsibilities caused thereby.
4. Our company recognizes your goods acceptance system and warehouse storage conditions, and voluntarily strictly abides by your goods acceptance system when accepting the corresponding goods.
For the unqualified goods, our company promises to make up the qualified goods within the time specified by your company, otherwise our company will voluntarily bear all the losses caused by it.
6. Before your company puts the accepted goods into use, we promise to return the goods unconditionally and make up the qualified goods within the time specified by your company, otherwise we will voluntarily bear all the losses caused by it.
7. Our company promises never to add additives beyond the provisions of laws and regulations, use additives within the scope permitted by the state, and do not use additives beyond the scope or beyond the scope. Otherwise, our company will voluntarily bear the compensation of 1- 10 times of the price of this batch of goods, and bear all the losses and legal responsibilities caused thereby.
8. Our company promises to strictly abide by the national regulations on labeling and ensure that the product packaging meets the requirements.
9. Our company promises to abide by the provisions of the contract, and will never add substances that your company has designated not to add or contain, otherwise it will voluntarily bear all losses and legal responsibilities arising therefrom.
10, our company promises to strictly abide by the relevant national laws and regulations and the latest regulations on raw materials and additives of food enterprises, and ensure timely implementation without prior notice.
_ _ _ _ _ _ _ _ Company
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Product commitment 2 1, the bidder's product quality assurance commitment.
If our company wins the bid for the project name organized by your company: Changsha Local Taxation Bureau and Inspection Bureau's compound safety and technical defense equipment procurement project, according to the relevant requirements of project bidding, our company makes the following product quality commitments for this project:
(1) Technical specifications and related product standards: implemented according to national standards.
(2) The products are original and authentic by the manufacturer.
(3) All accessories and spare parts are products produced by regular manufacturers.
(4) "Three Guarantees" of products: guaranteed return, replacement and repair.
(5) Handling of quality problems: It shall be implemented according to the manufacturer's quality assurance.
(6) Handling of quality complaints: A special person shall be responsible for handling the complaints of this project.
(7) Free on-site service for all software maintenance, upgrade and equipment maintenance during the warranty period.
2, the manufacturer's quality assurance
Provide three years of free after-sales service.
Name of Bidder (company seal): Hunan Century Deep Blue Technology Information Technology Development Co., Ltd.
Legal representative (signature or seal):
Date: 20xx August 0 1 day
Product Commitment Chapter III In order to ensure that the fruits produced and sold by this unit (individual) meet the quality requirements of safety, hygiene and high quality, we solemnly promise in a responsible attitude towards consumers and ourselves:
1, in the process of fruit tree production, the agricultural inputs used meet the relevant requirements for producing pollution-free food (fruit) and green food (fruit), and agricultural inputs prohibited by the state are not used;
2. Use pesticides and fertilizers in accordance with the requirements of the guidelines for the use of pesticides and fertilizers for pollution-free foods of the Ministry of Agriculture. Especially in the selection and use of pesticides, it is forbidden to use highly toxic and residual pesticides such as methamidophos and omethoate and other chemicals that are explicitly prohibited, and biological pesticides are actively used;
3, fruit packaging materials, storage, transportation and loading and unloading of fruit containers, tools and other non-toxic, in line with the relevant health requirements, keep clean, do not pollute the fruit;
4, the establishment of fruit tree products safety production record ledger, detailed records of the name, dosage and date of agricultural inputs in each growth period of fruit trees.
5. If food poisoning occurs due to non-compliance with the above commitments, I (the unit) will bear all economic and legal responsibilities for the consequences.
Product commitment 4xxxxx:
We (the supplier) and you (the buyer) have reached a cooperation agreement according to your requirements through equal consultation: our unit (our unit) promises to cooperate with you (a subsidiary of Wuhan Huagong Logistics Management Co., Ltd.) in a legal capacity and provide you with safe, applicable, high-quality and low-cost materials through legal channels.
On the basis of the agreement between the two parties, in order to clarify the relationship between supply and demand and meet your requirements, we make the following supply commitments to you:
1. Provide you with relevant legal documents issued by the government, namely, business license, production license, hygiene license or personal health certificate, product inspection certificate or ID card and other necessary professional certificates (original review, copy filing).
2. Our company (I) voluntarily takes the monthly payment as the guarantee of your quality and reputation.
3. Quality standard: provide you with materials that meet the national quality standard of the products supplied or quality price reports of corresponding grades.
4. Delivery time: subject to the time you have determined, and ensure that the materials you ordered are in place on time according to the quantity and quality requirements.
Verb (abbreviation of verb) acceptance method: the quantity acceptance is based on your actual acceptance net weight or unit quantity; Quality acceptance: the quality, variety, brand, specification and origin of the products supplied shall be subject to your acceptance. If the quality can't meet the requirements, we promise to return the goods and replenish them in time.
6. In strict accordance with the pricing principles stipulated by you, and on the premise of going with the market, make timely and honest quotations.
Seven. In case of the following circumstances, in addition to deducting the corresponding quality deposit according to your regulations, you will voluntarily give up your supplier qualification according to relevant regulations.
1. Failing to deliver the goods according to the variety, quantity and quality requirements in the purchase order (or telephone order) provided by you, resulting in your losses and adverse effects, you will be fined 100 yuan each time. If there are three similar situations in a month, you will voluntarily give up your supplier qualification.
2. If there are any quality problems with the delivered materials, the 300 yuan quality deposit will be deducted voluntarily after each confirmation by the purchasing department of your company, and those who have accumulated twice in one month will voluntarily give up the supply qualification.
3. The distribution materials shall be supplied in strict accordance with the brand, grade and model specified by you, and it is not allowed to change the supply category, lower the supply grade, change the variety name or set off with other varieties without authorization. In violation of this regulation, in addition to not being reimbursed, he is willing to impose a fine of 5 times the amount of violation, and voluntarily give up the supply qualification if the circumstances are serious (the amount is large).
4. Due to quality problems, the delivered materials are not returned in place, and the supplier qualification is voluntarily abandoned twice in one month.
5. When distributing materials, obey your management and abide by your relevant regulations, so that the delivery service is thoughtful, no unreasonable fighting, no unauthorized entry into the canteen and restaurant operation room, no bullying, strong buying and strong selling, and in case of the above situation, take the initiative to cancel the supply qualification.
6. If the food poisoning of the distribution materials is caused for any reason, you will unconditionally deduct all the quality deposit, and voluntarily bear the relevant legal responsibilities and compensate the economic losses, and permanently give up the supply qualification.
7. Consciously accept your canteen, restaurant and users' comprehensive evaluation of the materials delivered by the supplier every month, attach great importance to the problems reflected, solve them in time, and continuously improve the delivery quality. During the supply period, the accumulated comprehensive evaluation is unqualified twice, and the supplier is willing to automatically cancel the supply qualification.
8. If we breach the contract, break the contract or cooperate with your internal staff in violation of regulations as a supplier, we will voluntarily accept your relevant punishment and never find any excuse to interfere with your normal supply and service guarantee order.
9. If you decide to change the purchase method and supply channel due to your own adjustment needs, our company (I) unconditionally obeys your decision to unilaterally terminate the supply relationship and actively cooperates.
Commitment unit:
Commitment (signature and seal):
ID number:
Permanent office address:
Joint formula:
20xxx year x month x day
In order to create a good food safety consumption environment, the company solemnly promises to strictly implement the grain, oil and food access system, strictly control food quality, seriously handle consumer complaints, establish an honest and trustworthy social image and moral image, and ensure the safety of people's grain, oil and food consumption.
First, the purchase acceptance system for future reference
(1) The company strictly follows the product quality law, food hygiene law and other laws, strictly controls the purchase of goods, and resolutely puts an end to the "three noes" goods entering the company;
(2) The company collects important information about food distribution in time, and establishes purchasing ledger according to commodity category;
(3) The purchase ledger records the product variety, purchase date, supplier, purchase and sale voucher number, quantity, shelf life and other information. The information is true and reliable, and it is well documented, and it understands the inspections of the industry and commerce, food, drug and food supervision departments.
Second, the unqualified products under the cabinet (off the shelf) system
(1) Our company strictly controls the quality, and takes the initiative to take off the shelves (shelves) of expired and spoiled food in time;
(2) The important food that our company has complained to the masses and focused on will be removed from the shelves first, and then submitted to the relevant departments for identification. Qualified food will be put on the shelves again, and unqualified food will stop selling immediately;
(3) The company should take back the unqualified food and fake and inferior food that have been sold in time, and inform the suppliers, industry and commerce, food and other departments about the situation.
Third, the consumer complaint handling system.
(1) The company strictly implements the national regulations on after-sales service of commodities, strives to improve the level of after-sales service and protect the legitimate rights and interests of consumers;
(2) The company cooperates with the industry and commerce, food and other departments to handle consumer complaints;
(III) The company's complaints to consumers are strictly implemented in accordance with the Consumer Protection Law and other relevant laws and regulations.
Xxxxx company
X year x month x day
Product Commitment Article 6 According to the enterprise standard Q/CCST 00 1-20xx, our company makes the following commitments on the product quality and after-sales service provided:
1. Strictly implement the quality "three guarantees" according to the latest national standards. That is, during the quality guarantee period, if there are quality problems that really belong to our producers, we will implement replacement and maintenance.
2. Organize relevant personnel to provide follow-up consulting services on a regular basis, keep abreast of users' feedback on the quality of our products, take timely measures and make timely rectification.
3. After receiving the feedback of product quality problems, the sales personnel should arrive at the scene together with the after-sales service personnel within 24 hours. Major quality accidents should be reported to the general manager first, and the quality department should immediately deal with them according to corrective and preventive measures, and arrive at the scene within 12 hours.
4. At the request of the buyer, our company can organize relevant technicians to assist the buyer in product debugging and provide technical services.
5, can provide product technical training (maintenance, debugging, installation, etc. ).
6. Provide the whole machine with zero inventory (consignment) and spare parts storage, and meet the preferential supply of various spare parts anytime and anywhere.
7. Our company abides by the eternal truth that "quality is life". Our after-sales service team will be anxious about what users are anxious about, think about what users think, and do everything for users. Our slogan is: first-class quality, excellent service and excellent price.
xxx
Time:
Chapter VII Product Commitment The products produced by our company are inspected in strict accordance with the requirements of national standards, enterprise standards and enterprise standards from design, production and testing to product packaging, transportation and after-sales service, and unqualified products will never leave the factory. Invite relevant experts to the company from time to time to supervise and guide the work and strictly control the quality.
1. Raw material procurement
In order to ensure the quality of raw materials, our company purchases from qualified suppliers after strict evaluation. The incoming raw materials can be put into storage only after passing the inspection, so as to ensure that the qualified rate of storage reaches 100%. Principal materials shall give priority to purchasing high-quality products from national key and designated enterprises, and implement grading inspection and audit system.
2. Production
In order to ensure product quality and strictly control all production links, the quality tracking card system is implemented in the process of tooling. When there are quality problems in product quality, they can be traced back to teams and individuals, and corrective and preventive measures can be taken in time to make the qualification rate of the next product reach 100%. At present, our company has introduced advanced equipment and production technology, which has laid a solid foundation for ensuring the production of high-quality products.
check
The company strictly controls the inspection of products to ensure that the products that have not been inspected are not put into use and leave the factory. The technicians of the quality inspection department shall inspect the working procedures and finished products in the production process in strict accordance with the technical terms, design drawings, relevant standards and quality specifications of the products, and issue corresponding inspection reports and relevant records after passing the inspection.
4. Control of nonconforming products
Control of nonconforming products Our company implements three inspection systems (self-inspection, mutual inspection and special inspection) to prevent the occurrence of nonconforming products. Take effective corrective and preventive measures to eliminate actual and potential unqualified factors and prevent similar quality problems.
5. Packaging and transportation
Control all aspects of handling, packaging and delivery that affect the product quality in the molding process to prevent the product from being damaged. After the products pass the final acceptance, the products shall be packaged and protected according to the relevant requirements of the mode of transportation and the signing of the contract to ensure that the products are transported to the destination intact.
6. Our company guarantees to provide brand-new products that meet relevant standards and meet the requirements of bidding documents, bidding documents and technical agreements. This product has a shelf life of two years.
Commitment leader:
Commitment date:
Product Commitment Chapter VIII In order to ensure the quality and safety of vegetables in the market, the following commitments are made for the safe use of agricultural inputs in the process of vegetable production:
1, to ensure that the inputs used in the vegetable production process meet the national standards, and resolutely put an end to the use of methamidophos, methyl parathion (methyl 1605), parathion (1605), monocrotophos, ammonium phosphate and other five highly toxic, residual pesticides and other chemicals explicitly prohibited by the state.
2. Choose pesticides with high efficiency, low toxicity and low residue, and strictly implement the safe interval of pesticide use.
3. According to the principle of balanced fertilization, organic fertilizer should be given priority, base fertilizer should be applied again, chemical fertilizer should be applied less, and topdressing should be done early. For leafy vegetables received at one time, chemical nitrogen fertilizer is prohibited 20 days before harvest.
4. Ensure that only registered pesticides such as 40% thiabendazole wettable powder and 4.3% high fluorine cyanogen plus abamectin EC are used in the production of edible fungi, and put an end to the use of prohibited additives such as color fixatives and fluorescent brighteners in the preservation of edible fungi after harvest.
5, the establishment of vegetable safety production record ledger, detailed records of the name, dosage and date of agricultural inputs in each growth period of vegetables.
6. Ensure that vegetables are eligible for listing and trading. I (unit) will bear all economic and legal responsibilities for the consequences of food poisoning if I fail to abide by the above commitments.
Signature of the promisor (unit):
Date, year and month
Since its establishment, 9 xxxx Mechanical and Electrical Co., Ltd. has always positioned product quality as the core of the company's participation in market competition. It is this successful positioning and the strong product quality awareness of all employees of Longteng Company that makes xxx Company a well-known enterprise in the field of rural drinking water safety engineering.
According to the product quality requirements, the company has established a scientific inspection procedure, quantified the inspection indicators, and implemented the responsibility to people to ensure the company's continuous and stable production of qualified products. Conduct regular quality training for employees, learn new knowledge and information of quality management, and establish the quality consciousness of each employee. As small as a solder joint and a line, as large as the whole machine, we are meticulous and strive for perfection.
The company has advanced and perfect testing equipment and means, and carries out testing in strict accordance with the regulations. If the products sold have quality problems within one year, free repair, replacement and return are guaranteed. If the damage is caused by improper user operation, natural disasters and other reasons, the maintenance will be free and the material fee will be charged. After one year, the product will be maintained for life, and the maintenance fee will be charged to the user.
After-sales service commitment:
1. After the equipment installation and debugging is completed, the company's installation technicians will give on-site explanations and demonstration operations to relevant users, and teach the daily maintenance and general fault maintenance methods of the equipment.
2. The service department shall arrive at the site within 24 hours from 150 km, and 48 hours from 150 km, and troubleshoot within 24 hours. If the repair is not good, replace the normal equipment first, and then replace it after repair.
3. The service hotline implements a full-day service system and accepts business as usual on holidays.
4, in line with the principle of "fairness, justice and timeliness", handle the various requirements of users.
The company will repay users with high-quality products and honest services, and will make unremitting efforts to provide users with satisfactory products and services.
Article 10: According to your invitation to bid for YXCZ 20xx-YD-G00 1 the project subject to tender issued on June 20th, 20xx, our commitment to the product quality of this project is as follows:
1, the product belongs to the original factory:
We promise to provide the following quality assurance and bear corresponding legal responsibilities:
L, the products provided are brand-new, in line with national quality standards, the relevant domestic departments have complete procedures, and there is a manufacturer's quality guarantee (or certificate);
2. The products provided meet the commitments in the quotation documents and the technical requirements specified in the signed contract;
3. Ensure that all the contents of the "Service Commitment of Quoted Products" are met;
4. If we clinch a deal, we will ensure that the products submitted for inspection meet the requirements of bidding documents and national or industrial standards. If there is any discrepancy, we will give up the transaction and bear the corresponding responsibilities.
2. Warranty period, scope and warranty conditions
The warranty period of the main engine provided by our company is two years and that of the compressor is three years. During the warranty period, if quality problems are found, our company is responsible for maintenance and replacement, and all expenses arising therefrom shall be borne by our company; If there are problems caused by improper use, our company will be responsible for maintenance, and only charge for materials.
3. Handling of quality problems:
During the warranty period, our company guarantees regular inspection and maintenance at least 12 times a year (see the attached table for the contents of regular inspection), and makes records: except for force majeure and user responsibility, all expenses shall be borne by our company. During the warranty period, if the product quality does not meet the quality requirements after being appraised by an authoritative organization, it shall be liable for breach of contract as agreed in the contract. Our company will set up perfect repair and maintenance files to provide consulting services for users.
1. Our company provides instant response service and responds to the service instruction information of the supplier within 24 hours according to the requirements of the supplier.
In position.
2. Timely handle other unexpected failures not caused by the quality of the equipment itself.
3. During the warranty period, all equipment and engineering quality problems found during unpacking inspection, installation and debugging, equipment debugging and operation shall be repaired, replaced and returned until the products meet the quality requirements. Bear all the costs of repair, replacement and return and the direct economic losses of the buyer.
4. Responsible for free maintenance and replacement of any damage and failure caused by the quality problems of the equipment itself. After the repair, we will report to the user in duplicate, including the cause of the fault, the solution, the time required to complete the repair and the date of returning to normal operation.
5. After the warranty period expires, our engineers and user representatives will conduct another test on the unit, and any faults will be solved by us free of charge and recognized by users.
4. Contact information of after-sales service
Person in charge: xxx
Contact information:
5. Others
After-sales commitment
1. There are legal sales channels recognized by the manufacturers, which ensure that the products provided are brand-new and genuine, and the technical support and after-sales service provided by the manufacturers are standard in Chinese mainland.
2. Respond to the contract terms and payment direction.
3. Provide technical training and maintenance knowledge training for users.
4. Provide "warranty service" for the whole engineering system, and provide "quarterly" equipment maintenance during the warranty period (including pressure system test, outlet water temperature test, electric control system test, air circulation system test, water replenishment system test, etc.). ).
5. After the equipment is put into operation, a full set of engineering faults will be repaired free of charge during the warranty period, and free maintenance will be provided; Provide the required spare parts and consumables at the most favorable price, without service charge.
6. Maintenance response time: You must give a reply within 24 hours after receiving the failure notice. General questions.
Solve it within 48 hours, and solve it within one week if you encounter major problems or other problems that cannot be solved quickly for the time being.
7. Spare parts: The company has enough common spare parts to deal with all kinds of general faults in time. The company has an after-sales service center, and urgently needed spare parts can arrive at the scene within 24 hours.
8. Our company has established and improved a set of perfect after-sales service system and service process, and equipped with professional technicians to ensure the timely and comprehensive implementation of the whole after-sales service.
User training
(1) user training
Be responsible for training customers in related operations, including theoretical training and on-site training, and provide a set of after-sales service materials. After training, operators can be familiar with the structure, working principle, operating equipment, daily maintenance and contact the after-sales service center to solve common problems through modern communication tools.
(2), technical training content
① System overview, including principle, composition and function.
② Troubleshooting of Common Faults
(3) Inspection, adjustment and maintenance of all parts of system equipment.
(4) Equipment operating procedures and operating precautions
(3), system maintenance content
The work within the warranty period includes all routine inspections, adjustments and lubrication. During the warranty period, the system should be tested every three months and readjusted every six months. The specific work is as follows:
A. Regular inspection: (once every three months)
1) air circulation system inspection (filter screen, sewage discharge, dust removal, evaporator, motor, fan blades, etc. )
2) Detection of heating circulation system (system pressure, outlet water temperature, valve interface, etc.). )
3) Detection of electric control system (voltage, current, line port, power supply, etc. )
4) Temperature control system detection (outlet water temperature, defrosting system, etc. )
5) Detection of water circulation system (circulating pipeline, circulating pump, etc. )
B. Annual maintenance and cleaning: (once every six months)
1) for compressor pressure leakage detection.
2) Tighten the wire contacts on the circuit.
3) Clean the electrical cabinet
4) Test and readjust the unit operation.
5) Clean the fins of the outdoor air heat exchanger.
6) Clean the filter screen
7) Measure the working voltage and current.
8) Check the running status of the unit.
9) Air tightness test of refrigeration system
10) insulation performance and safety performance testing of electrical appliances.
1 1) Power supply terminal and compressor electrical terminal sealing test.
12) signal transmission detection
13) thermal insulation layer repair
14) detection of condensed water and drainage system
15) filter cleaning
16) Detection and adjustment of vibration and noise
17) When changing seasons, the system is fully debugged and a special inspection system is used.
18) resistance debugging of various sensing devices
Enterprise name (seal): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Signature Representative: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Article 4: Commitment Letter for After-sales Service of Products
Zhejiang zhongfa technology co., ltd
Commitment letter of product after-sales service
In the spirit of "high quality, excellent service and development", with the concept of "high quality products, reasonable price and considerate service" and the principle of responsibility and openness, Zhongfa Technology solemnly promises to you:
1. Products shall be provided with inspection certificates and corresponding instruction manuals to ensure that users can correctly install and use our products.
Products.
Second, our company guarantees that the products that leave the factory are produced and inspected according to the relevant national standards, and unqualified products will never leave the factory.
Ensure that the three guarantees of products are strictly fulfilled and honored, and strictly implement the state regulations on after-sales service of industrial products. If the buyer can confirm that the product is correctly installed and used according to the method suggested by the company within/0/8 months after delivery or/0/2 months after product installation (whichever comes first); Can prove that the product itself does have design, material or processing defects, and submit a written application to our company, and our company will recall the defective product, repair, replace or refund in full according to the order price.
3. Users raise quality objections to our products, and the company promises to raise them within 24 hours after receiving their objections.
Handle opinions. If the problem needs to be solved on site, make sure to send professional technical service personnel and ensure that the service personnel will not leave before the quality problem is solved. Our company will file the quality problems and treatment results of each product feedback from users.
Four. In any case, the company will not bear the cost of labor, materials and equipment caused by repairing and replacing defective products.
Equipment, engineering or other related joint expenses. This after-sales service commitment of our company can replace other express or implied product quality guarantees, and can be regarded as the buyer's only compensation and the seller's only responsibility.
Our company's service tenet: efficient, responsible and confusing.
Our company's service goal: to serve customers only.
Sales@zf-v.com Zhongfa Technology Wenzhou Sales Center Tel: 0577-67339333 Contact: Pei-Chun Chen QQ: 9707509