What people in the workplace should know about the etiquette of using network communication tools.
Suitable for WeChat, Nail and QQ.
1.？ Information about sending applications to customers
Don't apply directly through nicknames on online communication tools.
The correct way:
Hello, Director X, this is Xx from Xx Company. Please add me. Thank you.
Prompt: Company Short Name+Name
2.？ Send application information to leaders and colleagues.
Similarly, don't apply directly with nicknames on online communication tools.
The correct way:
Section chief x (XX) hello, I'm XX from xx department. Please add me. Thank you.
Tip: Department Abbreviation+Name
3.？ After the application is passed, you should learn to introduce yourself.
Generally, after customers, leaders or colleagues pass the application, we can edit a message to introduce ourselves:
For customers:
Hello, Director X, this is Xx from Xx Company. You can call me about the XX project in the future.
To the leader (colleague):
Director X (xx), hello, I'm XX from XX Department. Please give me more advice in the future.
4.？ Workgroup Modify Nickname Notes
When you enter the work group, you should modify the nickname in the group at the first time.
Working group on foreign exchange:
Company abbreviation+name
Internal communication working group:
Department abbreviation+name
5.？ Pay attention to the time of sending information.
If it's not an emergency or work demand, don't bombard customers or colleagues in the middle of the night or during breaks.
6.？ Respond to the notification information of the working group in time.
In the face of the notified information, neither WeChat nor QQ shows the function that the other party has read, so you should reply to the notified information on WeChat group or QQ group in time.