1. Check the shaken device to ensure that the software version of the device is up to date.
2. Check the network environment to ensure network stability. If the network is unstable, you can try to reconnect the network.
3. If the system automatically generates robots frequently, it may be the result of the system judging the user's behavior. Before using Shake, please make sure that my behavior conforms to the usage rules of WeChat.
4. If the above methods fail to solve the problem, users can call the customer service phone of WeChat service for help.