1.JD.COM implements strict quality supervision and return policies for goods in self-operated and third-party stores. After-sales service is relatively faster, and users will take the initiative to compensate for minor losses.
2. Taobao's goods mainly come from individual businesses, and the quality is uneven. For a single merchant, it is difficult to supervise and fully guarantee the quality of goods, and the after-sales service varies from merchant to merchant.