County Tourism Bureau, City Travel Agency, Yantai Tour Guide Management Service Center:
According to the requirements of the Notice of Shandong Provincial Tourism Bureau on Doing a Good Job in the National Tour Guide Qualification Examination in Shandong Province in 2008 [2008] 108, combined with the actual situation of our city, the work arrangements for the 2008 Yantai Tour Guide Qualification Examination are as follows:
I. Registration Organization Work
The registration organization is under the unified leadership and deployment of Yantai Tourism Bureau. County and city tourism bureaus are responsible for the registration organization in their respective jurisdictions, and Yantai Tourism Information Service Center undertakes relevant work specifically.
Second, the scope of registration
Employees of international and domestic travel agencies and other units in this city apply for part-time tour guides.
Third, the registration conditions
1, China people who love the motherland, abide by the law and abide by the professional ethics of tourism;
2. Have a high school or secondary specialized school education or above;
3. Good health and good facial features;
4. Have the basic knowledge and language skills to meet the needs of tour guides;
5. There is no record of any illegal or bad behavior.
Four. Registration procedure
In 2008, all the tour guide qualification examinations in the province were managed by network. Candidates register online with the registration number and pay in the local bank and the provincial financial unified account.
1. Candidates log on to Yantai Tourism Administration Network (www.ytta.gov.cn) to watch the notice of the 2008 tour guide qualification examination, download and print the tour guide physical examination form to prepare for the physical examination, and then go to Yantai Tourism Information Service Center to purchase the examination materials and obtain the registration number (the registration number is pasted on the lower right corner of the cover of Basic Knowledge of Tour Guides) to prepare for registration. Candidates should register and prepare for the exam in strict accordance with the notification requirements;
2. Candidates log in to the guide management column of Yantai Tourism Government Affairs Network (www.ytta.gov.cn) with the registration number, enter the column of "Registration for the qualification examination of tour guides in the whole province", fill in the registration information carefully and submit it, and print the "Registration Form for the qualification examination of tour guides in the whole province in 2008" by themselves after passing the examination. Registration time is from September/kloc-0 to September 30. Candidates will not be able to enter the registration system after September 30;
3. Candidates hold the completed Registration Form for the 2008 Provincial Tour Guide Qualification Examination to the personnel department of the unit where they work, and the unemployed go to the street office to review and affix their official seals according to the requirements of the registration form;
4. Candidates should show the 2008 provincial tour guide qualification examination registration form, ID card (original and photocopy), academic certificate (original and photocopy), 4 recent one-inch bareheaded color photos, and recent health certificates issued by hospitals (applicants directly under the municipal government should provide health certificates issued by hospitals at or above the county level). Yantai Cancer Hospital is recommended, and the medical examination fee is 35 yuan/person. Candidates are requested to go to the hospital for an fasting examination with the guide's health check-up form before 8:30 in the morning. Yantai Cancer Hospital Address: No.98, Shihuiyao Road, Zhifu District. Bus No.9, 19, No.44 and No.46 can all be reached. Please refer to the "Guide Health Examination Form" for the county and city tourism bureaus to arrange their own medical examinations. ), go to Yantai Tourism Information Service Center for registration review, and those who pass the review will get the bank payment bill;
5. Candidates pay the registration examination fee with the bank payment bill to the provincial unified financial collection account of the local Agricultural Bank, and receive the receipt stamped by the bank for confirmation at Yantai Tourism Information Service Center;
6. The registration procedures for candidates applying for foreign languages are the same as those for China candidates. Candidates take the admission ticket and ID card to Shandong Tourism Vocational College to take the written test and on-site tour guide test (see the admission ticket for the address of the test);
7. Those who have obtained the Chinese Tour Guide Qualification Certificate will apply for foreign language tour guides. The registration procedure is the same as that of the new candidates, and they need to take the written foreign language test and the on-site tour guide test in the reported language;
8. Candidates who have obtained the qualification certificate of tour guide and transferred from other provinces to Yantai City must take the basic knowledge of tour guide and the on-site tour guide examination.
Verb (abbreviation of verb) pre-test training
Yantai Tourism Bureau is fully responsible for the qualification examination and training of tour guides, and invites teachers who have been engaged in tour guide training for many years to teach. Provide targeted guidance in the written and oral examinations of tour guides, and candidates can choose to participate according to their actual situation. Participants in the training will fill in the Registration Form of Yantai Tour Guide Qualification Examination Training Course, give free review materials of 2008 National Tour Guide Qualification Examination 1 copy, and the training fee will be 320 yuan/person (those who failed the training course in 2007 can participate in this year's pre-test training at half price). The training time and place will be notified separately.
Sixth, the exam
The tour guide qualification examination is divided into two parts: written examination and tour guide service ability (on-site tour guide) examination.
(1) Written examination
The national tour guide qualification examination in our province will be held on October 8th and 9th, 2008165438+1October 8th and 9th.
In 2008, the written test subjects of the tour guide qualification examination were tour guide practice, basic knowledge of tour guides and tourism policies and regulations. The examination time for each subject is 2 hours. The written test subjects of new foreign language tour guides are the same as those of Chinese tour guides, but the on-site tour guide examination must be conducted in the reported language.
165438+19: 00 am on October 8th-165438+0: 00 am.
65438+ 04: 00 pm-65438+06: 00 pm tour guide basics
165438+19: 00 a.m.-165438+0: 00 a.m. Tourism policies and regulations.
The location of the Chinese tour guide examination will be notified separately.
(2) Tour guide service ability test (on-site tour guide)
The test of tour guide service ability (that is, the on-site simulated tour guide test) is divided into two parts to test the ability of candidates, namely "the ability to explain scenic spots (spots)" and "the service level of tour guides and the ability to deal with special problems and emergencies". "The ability to explain scenic spots (spots)" mainly examines the candidates' familiarity and mastery of the knowledge of tourist attractions (spots) as well as their language organization and expression ability. "Guides' service norms and special problem handling and contingency ability" mainly assesses the ability of tour guides to master and flexibly use job responsibilities, service procedures and standards, and to handle and respond to various special problems encountered in the course of tourism.
1, the on-site tour guide examination for foreign language candidates in the province is organized by the provincial tour guide examination office. It will be held in June165438+1October 1 1, 12, 13. Test location: See the admission ticket for the test address. The content of the examination is: (1) Draw lots to introduce the situation of Shandong Province, the general situation of red tourism, Baotu Spring, Zhanqiao, Confucius Temple, Bi Xia Temple, Penglai Pavilion, Liu Gongdao, Pu Songling's former residence and Wang Xizhi's former residence and ask questions about the selected scenic spots. The time is 15 minutes. (2) On-the-spot questions on the business norms of tour guides and the handling of unexpected problems, 15 minutes.
2. Yantai City's on-site tour guide examination for China candidates is organized by the Municipal Tourism Bureau. The content of the exam is: (1) General situation of Yantai (required). One of the nine scenic spots, such as Penglai Pavilion, Yantai Mountain, Long Island, Changyu Wine Culture Museum, Longkou Nanshan Scenic Area, Taishan Bi Xia Temple, Qufu Confucius Temple, May 4th Square and Zhanqiao Bridge, will be introduced by drawing lots. 15 minutes. (2) It takes 10 minutes to ask questions about the guide's business norms and deal with urgent problems.
Please check the time and place of the on-site examination for tour guides in Yantai from June165438+1October1to June 12, 2008 in the guide management column of Yantai Tourism Administration Network (www.ytta.gov.cn).
(3) Time and place of collecting the admission ticket: from1October 30th to1October 5th, 2008,116th, and collecting it at Yantai Tourism Information Service Center.
Seven, examination materials
The textbook of the tour guide qualification examination uses the basic knowledge of tour guides, tour guide practice, tourism policies and regulations, Yantai tour guide words, review materials of the 2008 national tour guide qualification examination, English Shandong tour guide words, Korean Shandong tour guide words and Qingdao tour guide words. Applicants can purchase teaching materials at Yantai Tourism Information Service Center.
VIII. Application fee
The fees for the tour guide qualification examination shall be strictly in accordance with Lu Jiafei Fa [2003] 182 and the Notice of the National Development and Reform Commission and the Ministry of Finance on the Fees for the Tour Guide Qualification Examination and Rating forwarded by Shandong Provincial Price Bureau and Shandong Provincial Department of Finance [2007] 14 1.
1, 260 yuan/person (registration fee 10 yuan/person, examination fee 50 yuan/person/subject, on-site examination fee 100 yuan/person);
2. Candidates who have obtained the Chinese qualification certificate to apply for foreign languages 160 yuan/person (registration fee 10 yuan/person, written translation fee 50 yuan/person, on-site examination fee 100 yuan/person);
3. Candidates transferred from other provinces to our city 160 yuan/person (registration fee 10 yuan/person, tour guide basic knowledge fee 50 yuan/person, on-site examination fee 100 yuan/person).
Nine. Place of registration
Yantai travel information service center
Tel: 6632783 6607273
Address: No.32 Hai 'an Road, Yantai (at the entrance of Yantai Mountain Park)