1. First of all, you can choose to contact the customer service department of Jordan store directly. They usually provide customers with complaint channels, such as telephone hotlines, email addresses or online chat tools. You can state your problems to them and seek solutions.
2. If you feel that communication with the customer service department can't solve the problem, you can choose to contact the management of the Jordan store. Understand the management structure of the store and try to find the contact information of relevant personnel. You can introduce your complaint to them, hoping to get a higher level of attention and handling.
3. If direct contact with the store can't solve the problem, you can also choose to complain to the consumer protection organization or relevant regulatory agencies.