Annual Work Plan of Sales Staff 1
One; For old and regular customers, we should always keep in touch, send some small gifts or entertain customers when we have time and conditions, stabilize the relationship with customers, and plan our own telemarketing work.
Second; While having old customers, we should constantly obtain more customer information from various media.
Third; If you want to have a good performance, you must strengthen business study, broaden your horizons, enrich your knowledge, and combine business study with communication skills in a variety of forms.
Fourth; I have the following requirements for myself this year.
1: Increase weekly? More than 200 new customers and 200 potential customers.
2. Make a summary once a week and a big summary once a month to see what mistakes are made in the work, correct them in time, and don't make them again next time.
Know more about the customer's status and needs before meeting the customer, and then make preparations to avoid losing this customer.
There should be no concealment and deception from customers, so there will be no loyal customers. On some issues, you and your customers always agree.
We should continue to strengthen business study, read more books, consult relevant information on the Internet, communicate with colleagues and learn better methods and means from them.
6. Work attitude towards all customers should be the same, but don't be too modest. Make a good impression on customers and establish a better image for the company.
7. Customers can't ignore problems. We must try our best to help them solve these problems. In doing business, we must be a man first, and let customers believe in our work strength, so as to better complete the task.
8. Self-confidence is very important. Always tell yourself that you are the best and you are unique. Only by having a healthy, optimistic and positive work attitude can we complete the task better.
9. Have good communication with other employees of the company, have a sense of teamwork, communicate and discuss more, and constantly increase business skills.
10: strive to complete this year's sales task every month? Arrive? The task of 10,000 yuan will create more profits for the company.
The above is my work plan for this year. There will always be all kinds of difficulties in work. I will ask for instructions from the leaders and discuss with my colleagues to work together to overcome it. Make your greatest contribution to the company.
Sales staff annual work plan II
After x years of work, I have a deeper understanding of real estate sales and learned a lot. In order to gain more and improve himself in the new year, the special manager looked forward to this year last year and made specific plans according to his actual situation.
First, be familiar with the company's rules and regulations and basic business work. As a new employee, I have a better understanding of the company's business through the contact with this business, but there is still a long way to go. This is a big drawback of salespeople. I hope the company can organize new employees to study and train regularly in the future, so as to work more smoothly.
1. The first quarter was dominated by business learning. As our company is in the opening period, the planning of the department has not been completed, and the market will be in a low tide after the holiday, I will make full use of this time to supplement relevant business knowledge, study the company's rules and regulations seriously, and fully understand and cooperate with the work of the company's personnel. In order to find new sources of inventory and understand the situation of industrial plants in surrounding towns, we will conduct on-the-spot inventory. Contact customers through internet, telephone, stranger visits, etc., and strengthen emotional contact with customers to form a strong customer base.
2. In the second quarter, the company has officially embarked on the track, and the industrial plant market will usher in a small peak period. After I have a certain understanding of the business, I will try to make a bill as soon as possible, so as to formally become an employee of our company. And train new employees with manager Zhu and manager Guo to make the factory department grow up as soon as possible.
The "Eleventh" and "Mid-Autumn Festival" in the third quarter will bring a good start for the second half of the year. Moreover, with the increase of the number laid by our company, some large-scale customers can gradually penetrate in to make full preparations for the factory market war at the end of the year. At this time, I will try my best to work together with other employees of the company for the further development of the company.
The work at the end of the year is the peak of the year. In addition, our one-year factory promotion and customer promotion is believed to be the hottest time in our factory. Our department will do a good job in customer development according to the actual situation and time characteristics, and adjust the working ideas in time according to market changes. Strive to maximize the performance of the factory!
Second, make a work plan during study. Being an intermediary in the real estate market is a job that needs to constantly adjust its business ideas according to the changing situation of the market. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. I will adjust my study direction according to my needs and replenish new energy. Industrial knowledge, marketing knowledge, department management and other factory-related knowledge are all things I want to master. Only by knowing ourselves and ourselves can we be in an invincible position (I also hope that the company will give our business people support in this regard).
Third, strengthen their own ideological construction, enhance the overall awareness, enhance the sense of responsibility, enhance the sense of service, and enhance the sense of team. Take the initiative to do the work to the point and implement it to people. I will try my best to reduce the pressure on leaders.
These are some of my thoughts in X years, which may not be mature yet. I hope the leader will correct me. The train runs very fast on the headband, hoping to get the correct guidance and help from the company leaders and department leaders. Looking forward to X years, I will work harder, treat every business seriously and responsibly, strive to win the opportunity to seek new customers, win orders and improve the work of the factory department. I believe I will complete new tasks and meet new challenges.
Sales staff annual work plan 3
1. First of all, we should create our own information promotion website and publish vehicle source information through public platforms such as Baidu, People's Daily, 58 Tongcheng and Jiji. The relevant information of all people who browse and leave messages on the website should be counted and fed back to customers. At the same time, a contact list of customer information should be kept, so that information needs can be communicated in time. At the same time, use the company's internal communication platform to publicize relevant information, increase internal and external publicity efforts, and improve visibility.
2. Visit the second-hand car market, 4S shops, repair shops, car wash shops, surrounding units and residential quarters to issue business cards and collect business cards, and timely summarize and classify the collected information to facilitate communication; Make targeted visits through communication, seek cooperation projects, give a certain proportion to individuals or units that can provide vehicle source information, and promote the success of the transaction, thus promoting the continuous expansion of vehicle source information and forming information exchange and resource sharing.
3. Integrate resources and cooperate.
Make good use of the company's existing resources, start from the inside, obtain the agency sales right of all the company's official cars, and at the same time exchange and cooperate with all 4S shops and repair shops in Haibo to seek cooperation projects.
At the same time, through the popularity of Haibo second-hand motor vehicle brokerage company in the market, do more publicity in the market, find partners, and make a reasonable combination by using their respective resource advantages. Do business distribution, and finally achieve a win-win situation.
4. Try to find cooperation projects through the business relationships and interpersonal relationships of used car dealers that we have cooperated with now. For example, I have customers, second-hand car dealers have car sources, and conversely, I have car sources and second-hand car dealers have customers. Through such information exchange, we can share resources, which is also an important way for us to cooperate with each other.
5. Understand the sales situation of used cars in other provinces and cities, fully seize the opportunity, make good use of the brands of our Haibo taxi company in other provinces and cities, and seek cooperation. On the one hand, you can buy taxis from other provinces and cities internally, on the other hand, you can make use of Haibo's brand advantages in other provinces and cities and the interpersonal relationship of relevant local leaders to vigorously publicize and introduce business and seek the favorable development of cooperation projects.
6, the integration of internal personnel structure, according to each person's characteristics, the appropriate development of job performance and related incentive mechanism, clear division of labor, obvious goals, so that everyone has pressure, everyone shoulders the responsibility, so that the hearts of employees can be United, which is conducive to better opening up the market and creating more economic benefits. The above is the management idea that the department unanimously decided that the used car business is very feasible after discussion. If there is anything wrong, please ask the leader to modify it. Thank you! Business scope of used cars Buy cars, sell cars, change cars and buy all kinds of imported domestic cars. Free on-site appraisal and evaluation, transfer, cancellation, insurance licensing and other employee work arrangements. Wash the car in the morning 1, simply wipe the dust off the car, put the car in place, update the network information, give each newly acquired car information, and learn sales skills. 6. Search the phone number on the Internet and practice your communication skills by calling. 7. Search vehicle information on the Internet to get a more accurate understanding of the used car market. 8. Update an inspirational signature for yourself every day. 9. In the afternoon 1 Watch the video of automobile inspection and maintenance. Collect used cars and add them to your qq. 2. Get the latest information about cars. 3. Read some books about cars. 4. Make a work report every day and write your own feelings. 5. Keep yourself and your working environment clean.
Sales staff annual work plan 4
First of all, in order to reduce the cost, the main measures should be taken: further broaden the purchase channels, find a number of suppliers, compare the price and quality, and choose suppliers with high quality and low price; Thrift, save money, avoid waste, and the design of the engineering scheme should be reasonable; Internal friction is reduced, and daily expenses, water and electricity, daily office consumables, especially paper and vehicles, should be thrifty.
Secondly, it is also the most important part-cultivating consciousness, strengthening service consciousness, establishing competition consciousness and cultivating market creation consciousness. We are a service-oriented company, which can win the market and win the trust of users with the help of services. There will always be competition between colleagues and enterprises. If you don't improve your business level, you will be eliminated by the company, and if you don't develop, you will be eliminated by society. In recent years, the competition in consumables market is fierce, and the situation will be more severe this year.
The improvement of business level and staff quality is very important, which is related to the development and destiny of the whole enterprise. Business level affects work efficiency; The quality of employees directly affects the social status and social image of enterprises. Only enterprises with high quality and excellent technical level can make progress and development.
Strengthening publicity is also an important means and measure of market development.
I. Ways and measures for the business department to obtain profits
The profit sources of the sales department mainly include: computer sales; Computer consumables; Printer consumables; Typing and copying; Computer network school and other businesses related to the computer industry. This year's main goal: to develop the home user market and seize the office consumables market. Increase publicity for home users, compete for office supplies market with prices, and make small profits but quick turnover. Establish perfect sales files, conduct regular after-sales tracking, seize the office consumables market and strive for greater profits. We still need to do a lot of work here. Delivery must be timely and after-sales service must be good, so that customers can trust us and truly enjoy God's treatment.
The achievable profit target is X million yuan, and the net profit is X million yuan. Among them: typing and copying, online school, computer, computer consumables and accessories, others, employee salaries.
Second, the customer service department to obtain profit channels and measures
The main profit source of customer service department: Qixi computer repair station; Printer maintenance; Computer maintenance; Computer membership system. In 20x, we were authorized to repair the 7-up computer. We have established Runbang printer chain maintenance station, so this year's main goal is to unify, standardize and standardize the customer service department, realize self-sufficiency and lay a solid foundation for the service market in the coming year.
Sales staff annual work plan 5
(1) subdivide the target market and vigorously carry out multi-level and three-dimensional marketing promotion activities.
Generally speaking, the customers in charge of department X can be divided into four categories, namely cash management customers, corporate non-loan customers and e-banking customers. Combined with the annual development goals, adhere to the market-oriented, customer-centered, customer-based, grasp the big and not let go of the small, adopt target market segmentation, and vigorously carry out multi-level and three-dimensional marketing promotion activities.
Generally speaking, the customers in charge of department X can be divided into four categories, namely cash management customers, corporate non-loan customers and e-banking customers. Combined with the development goal of the whole year, we should adhere to the market-oriented, customer-centered and customer-based, grasp the big and not let go of the small, adopt the strategy of "ensuring the stability of big customers, striving to change small customers and actively expanding new customers", formulate detailed marketing plans, carry out a series of media publicity, online sales, large-scale product promotion meetings and door-to-door promotion of key customers, organize bidding and centralized marketing activities throughout the company, and form a continuous marketing offensive.
Consolidate the leading position in the cash management market. Continue to promote cash management services at different levels and depths, and strive to enhance the customer value of products. It is necessary to expand the market influence by grasping key customers and enhance the brand effect of cash management. All branches and departments should conduct surveys on key customers, large industrial households and group customers within their jurisdiction, deeply analyze their business characteristics and models, design feasible cash management schemes, and actively carry out marketing work. Explore the deep-seated needs of cash management customers, solve existing problems and improve customer contribution. This year, we will strive to add 185200 cash management customers and further explore the company's non-loan market.
Small and medium-sized enterprises have no loan customers, and they are also our basic customers, providing an important source for the development of asset business and intermediary business. On the basis of the theme marketing activities of small and medium-sized enterprises that "Hongye settled down" last year, we should sum up experience, deepen marketing and improve marketing effect. It is necessary to maintain the growth of the company's non-loan marketing in quantity and pay attention to improving the quality; It is necessary to optimize the structure, increase the proportion of high-quality customers, reduce the financing cost rate and increase the sales of high value-added products. It is necessary to focus on the account opening marketing of the company's non-loan households and strive to expand market share. We should strengthen the maintenance and management of the company's non-loan customers, deeply analyze their settlement characteristics, carry out product marketing and expand our settlement market share. In 20x years, we will strive to open 35,8001corporate settlement accounts, with a net increase of 272,430 settlement accounts.
Do a good job in marketing and maintenance of large system users. In view of the fact that some township finance offices in our city have not opened accounts in our bank, we will use various resources for marketing and strive for full bloom. And take this opportunity to launch a marketing offensive to other government branches in towns and regions in order to win a larger share of deposits. At the same time, large and medium-sized enterprises, famous brand enterprises, world top 10, pre-tax 8000, pre-import and export 7334, etc. 10, etc. were listed for subscription, and targeted customers of other banks were targeted for key research.
(two) to strengthen the management of service channels, in-depth development of the "settlement of quality service year" activities.
Customer resources are the most important resources of the whole company, and corporate customers are high-quality customers and potential customers of the whole company. We should make use of the unified view system of corporate affairs to further embody personalized and diversified services on the basis of providing comprehensive and high-quality services.
We should establish three channels:
First, according to the requirements of the Head Office, "the settlement and cash management department of tier-two branches shall be equipped with at least three account managers; Each company's business outlets (including comprehensive business outlets) should be equipped with at least 1 account manager according to business development, and the outlets with rich customer resources should be appropriately configured to "build a high-quality marketing team.
The second is to strengthen the construction of physical outlets. At present, the counter service channel is still the most commonly used channel for corporate customers due to the diversity of corporate settlement business modes and the differences of corporate management modes. The Bank should strengthen the construction of outlets, fully consider the business needs of corporate customers in the transformation of VIP wealth management center, and meet the needs of customers. Each branch shall formulate detailed business marketing guidelines for branch companies to guide the service contents, service requirements, service behavior norms and service processes of different branch companies.
The third is to expand e-banking business channels and increase the proportion of counter business. This year, e-banking business will continue to "compete for territory" and expand market share, and at the same time, it will "intensively cultivate" and expand target customers at different levels. All branches should pay full attention to and make use of the target customer list issued by branches, carry out marketing work with emphasis and pertinence, and occupy an absolute advantage in the high-quality customer market. At the same time, do a good job in customer service and in-depth marketing. By establishing an e-banking ledger for corporate customers and taking it as an important basis for customer support and service, we can solve the problems encountered in the process of using our e-banking products for customers in time, recommend new e-banking products to customers in time, and improve the "transfer rate" and customer utilization rate.
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