1. After entering the user name on the login page, clicking the "Next" page will prompt that the account is in a frozen state-enter the unfreezing process-verification process.
Second, the login page-encounter problems-unfreeze the account-enter the unfreezing process-verification process.
3. Login page-Forgot login password-Current account is frozen. Please unfreeze it first, and then get the password back. Click "Unfreeze Now"-enter the unfreezing process-verification process.
The above contents are for reference, subject to the display of China UnionPay Express APP.
If you have any questions, please consult China UnionPay Express APP—- my-my customer service, and the exclusive smart housekeeper Uri is at your service at any time.