What if the shoes sent by SNKRS are broken?

"SNKRS shoe box is damaged and cannot be replaced, because there are too many people in SNKRS lottery, and the shoes are basically sold out in minutes. But if the shoe box is damaged, you can return it directly. In addition, if the shoes don't fit, the shoe box can be returned intact. /kloc-there is no reason to return the goods in 0/5 days, and there is no need to pay the freight, but it will be gone if it is returned. "