Interview is a purposeful dialogue between the interviewer and the job seeker. It enables recruiters and employees to get enough information to make correct decisions in recruitment.
Interview is a talent evaluation technology with wide application range, flexible method, large amount of information, simplicity and skill. In most cases, the recruiter will make a preliminary judgment based on the age, experience, education, professional qualifications, professional experience and training of the candidate. And select suitable candidates to enter the written test to test their intelligence, knowledge, ability tendency and leadership ability. Judge, discuss and answer questions through the use of words by candidates. However, because it is difficult to examine the flexibility and practical work ability of solving practical problems in written examination, there may be a phenomenon of high scores and low energy, so it is necessary to conduct in-depth evaluation through interviews and other means.
Second, the interview type
1, structured interview
Structured interview refers to the form of interview according to the predetermined content, procedure and score structure. During the interview, the examiner must test each subject item by item according to the interview outline drawn up in advance, and can't change the interview outline at will. Subjects should also be answered, and the evaluation of interview elements should be integrated according to the score structure. That is to say, in structured interviews, the standardization of interview procedures, contents and scoring methods is relatively high, which leads to tight interview structure, strong hierarchy and fixed scoring mode.
Before the interview, we should design questions about different aspects of people's quality according to the needs of specific positions, and sometimes analyze the possible answers to these questions in advance, and set evaluation criteria for different answers to help examiners evaluate. For example, there is a question to evaluate the response ability and communication ability of the subjects? How to treat consciously helping colleagues cover up their shortcomings and deficiencies? "Generally speaking, the following evaluation criteria can be given for reference: criticizing colleagues' shortcomings and deficiencies regardless of the occasion and the cause of the problem is often counterproductive and will not achieve good results. Covering up unprincipled problems on some occasions can help solve problems. "However, this is by no means an unprincipled concession, but for a better job. Those who only emphasize adherence to principles or blind pursuit of taking care of the whole relationship can score high.
In structured interviews, examiners are evaluated according to predetermined procedures and topics. The interview process is well-structured, well-organized and has a fixed interview mode. During the interview, the examiner asks the subjects one by one according to the interview outline, and the subjects must answer the questions. Many interviewers will face the same series of questions, and the content of the interview is comparable, which is fair to all interviewers. Because the subjects answered the same question, the examiner evaluated according to the unified scoring standard, which was convenient to operate and easy to make a fair judgment.
The following is an example of a structured interview:
2. Unstructured interview
Unstructured interview, also known as nonstandard interview, includes interview method, lottery speech defense method, scenario simulation method, leaderless group discussion method, leading group discussion method, file basket operation method, psychological measurement method and so on. In the unstructured interview, the content and procedure of the interview are not clearly defined. The examiner can ask questions randomly according to the specific situation of the subjects and the needs of the interview, and can have a thorough and multi-level understanding according to the answers of the subjects. Because the questions in the unstructured interview are randomly asked by the examiner according to his own situation, the interviewers may encounter the same or different questions, which will bring some troubles to the fair evaluation of the quality of all interviewers.
Between structured interviews and unstructured interviews, there is also a semi-structured interview. This kind of interview only roughly stipulates the contents, methods and procedures of the interview, so that the examiner can make some moderate adjustments and changes according to the actual situation in the specific operation. ? 6? 1
Third, the interview method
According to the role and job requirements of the candidate, the interview method may be different.
Group interview:
6? 1 Candidates are interviewed by a group of examiners.
6? 1 Allow each subject to ask questions from different sides, and you can get deeper and more meaningful answers.
6? 1 this kind of interview will bring extra pressure to the subjects and hinder the acquisition of some information.
Series interview:
6? 1 Several people in the enterprise interview job seekers separately.
6? 1 Each examiner observes the job seekers from his own perspective, puts forward different questions, forms independent evaluation opinions on the job seekers, and makes comprehensive analysis and comparison according to the evaluation results of each examiner, and finally makes the employment decision.
Stress interview:
6? 1 deliberately create a tense atmosphere to understand how job seekers will face work pressure.
6? 1 The examiner asked a series of straightforward (usually impolite) questions, which put the job seeker in a defensive position and made him feel uncomfortable.)
6? 1 If job seekers show anger and distrust, it can be regarded as a sign of poor endurance in a stressful environment.
6? 1 Pay attention to three points: First, stress interview (for example, a salesman) is only used for work needs, and second, the examiner should have the skills to control the interview. Third, stress interview is not suitable for most situations.