Subject 5 "Tour Guide Service Ability" Examination Outline (Zhejiang Province)
First, the purpose of the exam
Through the on-site tour guide examination, test the candidates' mastery of the standard operation skills, language skills, explanation skills and adaptability of tour guides; Check the examinee's understanding of the basic qualities that a tour guide should have and its embodiment in tour guide practice; Assess candidates' mastery of tour guide knowledge and their ability to play. In addition, the on-site tour guide examination can also help candidates to enter professional roles in advance, which is a practical exercise before tour guides go to professional positions.
Second, the examination content
During the examination, each candidate must explain the scenic spots according to the lottery order and on-site arrangement, answer the questions of the reviewers about the norms, adaptability and knowledge integration of tour guides, and pay attention to etiquette.
Third, the scope of scenic spots (foreign languages 1-5)
(A) Hangzhou West Lake to explain the main points
1. Overview of Hangzhou (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc. )
2. General situation of the West Lake (formation reasons, area, depth, renovation in past dynasties, application for the West Lake, etc.). )
3. Introduction of main scenic spots (Su Causeway, Bai Causeway, Broken Bridge, etc.). )
end
(B) Shaoxing Lu Xun's hometown to explain the main points
1. Overview of Shaoxing (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc.). )
2. Overview of Lu Xun's hometown (introduction of Lu Xun's life and works, location and scale of scenic spots, etc.). )
3. Introduction of main scenic spots (Lu Xun's former residence, Herbal Garden, San Tan Yin Yue, Lu Xun's former residence, Lu Xun Memorial Hall, Chengheng Hotel, etc.). )
end
(C) Zhoushan Putuo Mountain to explain the main points
1. Overview of Zhoushan (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc. )
2. General situation of Mount Putuo (geographical location, scenic features, historical evolution, etc.). )
3. Introduction of main scenic spots (Fusaiji, Zizhulin, refusing to go to Kannonji, Nanhai Guanyin bronze statue, etc. )
end
(4) Key points of Qiandao Lake in Hangzhou
1. Overview of Hangzhou (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc. )
2. Overview of Qiandao Lake (geographical location, origin of name, area, distribution of lake area, etc.). )
3. Introduction of main scenic spots (Mei Feng Guandao, Longshan Island, Hairui Temple, Underwater Ancient City, Qiandao Lake Greenway, etc.). )
end
(5) Key points of textual research on hometown of Xikou ginger in Ningbo.
1. Overview of Ningbo (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc.). )
2. General situation of Jiang's hometown (geographical location, brief introduction of Jiang, history of Jiang's former residence, architectural layout, etc.). )
3. Introduction of main scenic spots (small villa, Wenchang Pavilion, Fenghaolou, Yutai Salt Shop, etc. )
end
(6) Main points of Yandang Mountain in Wenzhou
1. Overview of Wenzhou (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc.). )
2. Overview of Yandang Mountain Scenic Area (geographical location, historical evolution, geological and geomorphological characteristics, climate characteristics)
3. Introduction of main scenic spots (Lingfeng Scenic Area, Lingfeng Night Scene, Lingyan Scenic Area, Dalong Waterfall Scenic Area, etc.). )
end
(7) Explanation points of Jiaxing Nanhu Lake
1. Overview of Jiaxing (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc.). )
2. Overview of Nanhu Scenic Area (geographical location, causes of formation of Nanhu, birthplace of China * * * production party, Nanhu Memorial Hall, etc.). )
3. Introduction of main scenic spots (Huijingyuan, Yubei Pavilion, Yanyulou, Nanhu Red Boat, Xulaiting, etc.). )
end
(eight) Lishui ancient weir painting township to explain the main points.
1. Overview of Lishui (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc. )
2. General situation of ancient weir painting township (geographical location, painting township characteristics)
3. Introduction of main scenic spots (Tongji Weir, Wenchang Pavilion, "Xiao Liu Fang" archway, Yantou ancient residential group, ancient camphor tree group, Oujiang, barbizon school, etc.). )
end
(9) Key points of Nanxun Town, Huzhou
1. Overview of Huzhou (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc.). )
2. Overview of Nanxun Town (geographical location, historical evolution and scenic features)
3. Introduction of main scenic spots (Xiaolianzhuang, Jiayetang Library, Former Residence, Liu Ladder, etc. )
end
(10) The main points of Jiang Lang's explanation in Quzhou
1. Overview of Quzhou (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc.). )
2. General situation of Jiang Lang (geographical location, historical evolution, scenic spot pattern, application process)
3. Introduction of main scenic spots (Yixiantian, Ming Kai Temple, guanyin temple and Guanlangping)
end
(eleven) Taizhou Shenxianju explanation points.
1. Overview of Taizhou (geographical location, traffic conditions, historical evolution, climate characteristics, scenic specialties, tourism resources, urban trees and flowers, etc. )
2. General situation of Shenxianju (geographical location, historical evolution and scenic spot pattern)
3. Introduction of main scenic spots (Xiqiao Scenic Area, Weiqiang Mountain and Juxian Valley Scenic Area)
end
(12) Key Points of Jinhua Yiwu Commodity City
1. Overview of Jinhua and Yiwu (geographical location, traffic conditions, historical evolution, climate characteristics, local specialties, tourism resources, urban trees and flowers, etc. )
2. General situation of commodity city (development history, scale characteristics, honor, etc.). )
3. Main attractions of Commodity City (international trade city, chicken feathers for sugar, market development and influence, etc. )
end
IV. Guidelines and specifications
Ask questions to candidates according to the service standards and working procedures of tour guides.
Verb (abbreviation for verb) elasticity
Ask candidates how to deal with emergencies and special problems.
Six, comprehensive knowledge
This paper mainly examines the examinee's understanding of the important scenic spots in Zhejiang Province, and whether the examinee has a comprehensive understanding of the current political, economic, cultural and social development.
Seven. explain
Taking the contents of examination scenic spots as the main scope, this paper mainly investigates the oral translation ability and listening level between Chinese and foreign languages (foreign language candidates).