1. If the payment is unsuccessful after booking, you can cancel it directly at the client, or you can cancel it automatically after 15 minutes without paying.
2. If the payment is successful, you can't cancel it, you can only refund the ticket and book the ticket again. There is a refund entrance at the bottom of the details page in the lower right corner of the APP homepage-My-My Order-Air Ticket Order, just click it.
You can also submit feedback through Fei Changzhun APP- My-Feedback, and a full-time customer service will give you a reply; Or you can call Fei Changzhun: 4006-380-787.